The Albionn ltd — Restaurant in Dudley

I don't normally bother to review when the service is bad but this took the biscuit. On arrival we selected a table, in seconds a waitress gave us food menus. She was politely told we only wanted drinks and did we need to order at the counter? Yes she replied. My Sister went to the counter but we were then given drinks menus. The waitress hovered so the others ordered but I wanted to see what cakes they had (not on the menu). Still she hovered despite me asking her to give us 5 minutes, so I just said I will have a pot of tea with the teabag out of the pot ( I like it weak). The drinks arrived, teabag was in pot, I let it go. Upon paying I asked how much my tea was, £1.20 she replied. I left the money on the table and went to the toilet. When I came back my sister told me the girl had taken £9.20 off the table and not brought any change back. I asked where it was, she replied there wasn't any...ok well if the hot choc was £2.70, latte £2.30 and tea £1.20 that wasn't £9.20. It was she replied. Twice I asked to see the bill. After a while a hastily written bill came showing the tea at £3.90!! No way is tea more that a hot choc with cream ..even Costa tea is half that. I questioned it but was rudely told the price was on the menu. Why did you tell me it was £1.20 then. She shrugged and went off. I asked another waitress, yep tea is £3.90. No apologies for wrong quote, rude attitude and she then rolled her eyes at another customer about my complaint. Not only was the order not as requested, the service shocking but the price was beyond rediculous. Avoid this place. No wonder it was...

We tried a selection of hot and cold drinks. The Americano was excellent, and the iced latte was also very enjoyable. The frappe, however, had additional ice cubes which affected the consistency, and the hot chocolate tasted more like cocoa powder than a rich chocolate drink. Service was friendly and attentive. We sat in the garden, which unfortunately had quite a lot of spider webs and therefore did not feel very comfortable (3 stars for the outdoor ambiance). Inside, however, looked very cosy and inviting. Overall, a good experience that...

We booked to visit and thoroughly enjoyed our time here safely outdoors in a relaxing environment! The home-made food, as always totally amazing! Felt safe everywhere spotless and hygienic, the staff friendly and covid safe...the chef always delivers fabulous quality food of the highest standard! Definitely recommend, will return again in the week! Thankyou...