My recent experience at The Stables wine bar and restaurant was incredibly disappointing. From the moment we walked in, it was clear that the staff had no interest in providing good service.
The food never arrived at our table. We patiently waited 30 minutes for our sausage sandwiches. I had to leave our table to flag down a member of staff on the floor below to explain we would need our food in the next 10 minutes as I needed to leave to collect my daughter from her nursery.
Forty-five minutes after ordering, there was no sign of our food, so we had to leave. On explaining we were unable to wait any longer, a member of staff called over the kitchen door and said, “Put the food in takeaway containers.” with that, the waitress began to remove our food from the plate the chef had just put it on, ensuring us her hands were clean and putting it in a foil tray. I no longer wanted to eat the food, and I was now late. I very politely asked how I could pay as I felt very uncomfortable as the staff were now being rude and dismissive. A man stood at the door holding a PDQ machine for payment with no explanation or apology for the atrocious experience. He didn't even speak, just silently held the machine. I would have expected an apology, at the very least.
Overall, the service at The Stables was abysmal, and I would not recommend dining there if you value good service as part of your dining experience.
When we opened the containers, the food was so disappointing that my partner returned his to them on the way out, and we still...
Read moreDropped in on the off-chance this morning for breakfast when the place we'd planned to visit was too busy - I'm so glad it was!
We were welcomed and seated quickly and quietly and our coffee order was taken while we chose from the menu. There was a nice choice of breakfast and the chef made adjustments for me as I am dairy free. The food was great - as a "Full English" it was once of the smaller ones but the quality was so good it really didn't matter. Every aspect of the food was fabulous, the bacon, sausage and egg were all first rate you could tell this was a restaurant serving breakfast not just a run of the mill cafe. The bacon was thick and flavoursome, the sausage had a great texture and the egg was golden and creamy - and all perfectly cooked too! We also had an avocado and egg on ciabatta which was fantastic too. A special mention also for the coffee which was one of the best I have had, a great balance between a savoury strong but not bitter coffee with creamy oat milk.
Although not cheap, it was well in line with what I would expect to pay for a good brunch which with excellent quality, service and ambience - couldn't really have...
Read moreDreadful customer service. Cafe was quite busy but, despite being ignored initially at the counter, I eventually ordered and paid for a coffee whilst I waited for a friend. I sat where I told the woman I would sit. After 10 minutes, my friend arrived, but I still had no coffee. Went back to the counter and asked the rather abrupt lady for my money back. Her response was to insist on asking exactly where I was sitting, no apology, no nothing. She went and got my money, still no apology. Extraordinary! It was only after we left that my friend wondered if she was suggesting that I had received my coffee and I was lying. A thoroughly bad experience, which I will not...
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