We had high hopes for this restaurant, but it was a disappointing experience. We were given hot plates, which suggested the food was on its way, but we waited so long that they went cold.
When the food finally arrived, it was also cold, and my Weeping Tiger steak - ordered medium - was nowhere near the mark. Having worked as a chef, I know the difference between raw, blue, rare, and medium, and this steak was barely past raw. To make matters worse, my curry never arrived at all.
The staff did remove the food when we raised concerns, but we were still presented with a bill for £180. After some discussion, it was reduced to £140, yet in reality, we should have only been charged for the starters and drinks, as that was all we actually consumed.
It’s also clear that takeaway orders were being prioritised over dine-in guests, despite the significant premium charged for eating in. What’s most disappointing is that either they knew the food and service were poor and were comfortable serving it to us anyway, or they weren’t even aware of the standard they were delivering.
Unfortunately, it’s not a place we...
Read moreWe bought as a takeaway. Assumed the food would be of the same standard as 'in house'. Felt a bit sad. Previous owners? Lemongrass? It was alot fresher. The sauce in the Thai curry is grainy and the chicken is either frozen or overcooked (please don't assume the fact that it has continued cooking whilst still travelling from 'pick-up' because there is a difference and we've had take away from there before). The flavours of the curry were nice but, as mentioned, the sauce was quite 'grainy'. Vegetables that 'were' in the curry were, sadly, soggy. We also had the duck pancakes. Pancakes were fine. Again, the duck was tough? It just felt as if it had been pre-microwaved?Totally appreciate that it was 'take-away' and not 'in-house' but we've had much better from the same establishment in the past. It was not worth the price and you used to get alot more for what you paid. Really sorry. Rarely complain. Just a...
Read moreWe ate here for my sons birthday this week. Always love quality Thai food but this was sadly a let down. Service was poor. Forgot to cook one starter, so all of the party nearly finished there starters when the forgotten one came out. They obviously use frozen scallops as they were very small and very poor quality. Not as described in the menu (king scallops served in shell). Main dishes were not all served together with a delay between getting all food to the table. Lemon grass phad main was awful. Requested it be made with lamb which was lightly battered? Sadly this was just a poor stodge. Not pleasant at all. For the prices being charged and the quality of the food they use and present, to their customers, it just doesn't cut it. The final nail in the coffin was the discretionary 12.5% service charge added to our bill. We paid the service, hope they make the most of it because we will not be...
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