We tried this place out once before moving to the area and have been back since but I'm still not blown away by it. It was extremely busy when we went (a Saturday - Wednesday was less so) and we waited forever between courses and then to pay the bill and get out. Obviously didn't want our money? We were sitting near the kitchen yet the staff seemed to forget we were there. The second time there when it was less busy and the staff seemed more attentive but lost parts of our orders (so we were not all eating at the same time), did not refill our table water and still took forever with the bill. I wouldn't rate the service highly and I was very dissatisfied at the prices. Nearly £70 for two people for starters and mains. If the food and/or service was amazing, I could be more understanding. The food was nice but not outstanding. This restaurant is good for a big group but has the feeling of a chain restaurant. No authenticity and missing the Italian vibe. For authentic Italian food and atmosphere in Ware, I would still suggest Sfizio around the corner instead. However if you just want a nice pizza/pasta dish and you're not worried about price, give this place a go. The scallops with bacon and mustard sauce was very nice, the ravioli had a good flavour and the American pizza was a nice choice.