Barinda Restaurant — Restaurant in England

The service here is shocking. We have ordered many take-aways from here , and also eaten in the restaurant with friends. Every take-away was promised at a certain time.....but I've always waited at least 10 minutes after the promised time , and on 2 occasions 25 and 40 minutes later - THIS IS NOT GOOD ENOUGH!. We are now looking for somewhere else to dine and order take-aways. The toilets are not clean , there are FOOD stains on the menus and food stuck on condiment pots. The manager is POOR. He doesn't know how to delegate the work , so you have one guy taking the drinks order , another one taking the food order , then you have to ask at least 3 times for the bill. The staff are not attentive and never ask if everything is ok. They don't even offer a "goodbye" when you leave. And this is normal. Your staff need to have a meeting , read these negative reviews out , get trained , and even try to smile now and again. There's no music , the lighting is poor and badly thought out too. No ambience. I needed to air our views , as my partner and our friends feel the same. We won't be coming back if this hasn't been addressed in a month. Let's...

Absolutely shocking service! The more I think about this the more I wish I’d just got up and walked out! I’ve never done that before but it would have been justified here.

We had to wait nearly an hour just for drinks, we asked three times and they suggested there was an issue,(when we asked the third time) but no alternatives offered. We tried to wait for all our starters to come but gave up and literally everyone had finished when the last persons actually came out. It was close to two hours before food was on the table and when we raised the poor service at the end they argued it was good, maybe slow but we are nice people. They gave us £2 per head off the bill. Maybe nice people but over 3hours in a curry house with two pints isn’t what I was after to start my Saturday night, it ended it as well! Just shocking how bad it can be when they don’t even realise it.

How are they still in business with so many other good places...

The tandoor chef knows how to cook, the chicken shaslick, tandori prawns and naan were fine but the Madrass sauce I ordered as an extra was the worst thing I have ever had in an Indian restaurant, it looked and tasted like passata with chilli powder, the tomato taste was overpowering. I complained to the manager about it and he said "no one else has ever complained" firstly this not how to deal with a complaint and secondly this is a lie as a quick check through past reviews picks up exactly the same issue. I know Indian restaurants now struggle for chefs but cooking a base sauce for curries is the simpliest of things, I'm glad I didn't order a straight curry it really would have ruined the night. I would suggest if you visit stick to the tandoor produced food. In case you think I don't know what I'm talking about I am an avid curry fan, four nights...