I really like Grange bakery but feel I have to let you know about my recent disappointing experience. On Friday I purchased a birthday cake which I had ordered several weeks ago. I went in to check the day before that everything was in order, the very helpful assistant read my order back to me. A lemon cake, to feed 10 people, fully fondant, iced in lemon and white, £48. My first disappointment was on collecting the cake, it had large pink flowers as well as lemon and white decoration. Not to be deterred, I looked on the bright side and delivered the cake to the special family party which was taking place in the NE. The cake was cut into, my daughter requested lemon cake, her favourite but to my absolute horror, it wasnt lemon, it was a vanilla sponge with jam and buttercream. I was so upset. I have to say there was no way of knowing what cake was inside the icing but I ordered lemon so that is what I thought I would have got! ....I would not have even ordered the cake if I thought my request could not have been fulfilled, I would have gone elsewhere. What was the point of the very helpful lady filling in the form and asking me all the questions ?? when who ever baked the cake never read it and just delivered what they thought I would want. 07/07/24 I now need to add that following my review I have received a satisfactory resolution. Lesley Many thanks for sorting...
Read moreWe walked into this little bakery to see a lovely selection of cakes and bakes. We ordered a vanilla slice from a lovely lady with dark hair. We were standing at the bar area opposite the counter to eat it as it was raining outside, the lovely lady who served us even offered to cut it in half for us. We began to tuck in and it was truly delicious. My enjoyment was ruined when I looked over the counter and the other staff member with a short bob hair cut was scowling at us, she then very loudly 'wispered' to her colleague that this is "a take out place not an eating in place", despite having the bar counter to stand at and tables and chairs outside, which we would have sat at had it not been raining. Needless to say we left instantly. Had she informed us directly that it was not an eating in place, we would have happily left, however this rude woman ruined our otherwise...
Read moreThe kind of bakery that every village in the UK needs!
We're full on foodies and over the last 8 years we've had bread, pies, cakes, sweet pies and sandwiches from Grange Bakery. Everything is exceptional and our holidays over the hill in Cartmel aren't the same without a family visit to this wonderful place.
In a world that thinks Gail's and "baked on site" supermarkets faux bakeries are acceptable, Grange Bakery is proof that old school is absolutely best.
We should all demand such high quality at this price (just like the French do!)
Thank you Grange Bakery.
Now please get Cockles of Cartmel to restock your bread! The current offering is not a...
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