Cappuccino Bar — Restaurant in England

Nice food, table service friendly but, arrogant, ignorant management. Booked a table at 6:30 (we were told when booking that our table was needed for 8:10). We’d arrived early (6:20). It took 45 minutes to clear our table after our mains (in which time we checked the menu online to speed up our order). During our dessert the arrogant manager told us that there was an 8 o’ clock cut off (and said I don’t know what happened here), gave us our bill and asked us to pay on the way out. In exit we explained that we’d waited a long time to get our table cleared between courses… he said then come early next time…. Guess what, there won’t be a next time, as if it was our fault. A shame as the we’d been previously and really enjoyed it. They’re busy, I’m sure they have a regular clientele and so infrequent guests like us are an irrelevance to them. Perhaps they should put a stop watch on each table so you know when your time’s up 😂

Edited after reply from owner:

We’d been to the Three Cups which is directly opposite. We left at 6:15 and even commented that we would be early. We were seated immediately at 6:20 NOT 6:40. No one asked or reminded us that our table was needed by 8:10. His staff walked passed us repeatedly while our plates were empty. The issue here, is that slow service prevented us from finishing our meal before 8:10. We were not rude at all, the only person who has be rude is the owner. Perhaps he need to train his staff to be more efficient and then we’d have been able to finish our meal in peace. I have never been given a bill while eating dessert and told to pay on the way out. I’m aware of the many great reviews. I’ve left one myself in the past. But on this occasion the service was slow and we were poorly treated by the owner. There won’t be a next time, I’ll go to one of the better Italian...

Ate here last night. I didn't realise that it had changed owners. The staff were friendly. They would have benefitted from 1 more person. I ordered the tomato soup thinking it would be home made, as I am on slimworld and thought this would be low in sins. It was out of a tin. It tasted like Heinz tomato soup. I've had it enough to recognise it. It was even slightly colder in places as it would be if you don't mix it enough when heated in the microwave. Second course I ordered spinach and ricotta cannelloni. I have this every time I come here it's my favourite. This time the tomato sauce had too much acid like it wasnt balanced whilst cooking and was definitely not the tasty smooth tomato sauce they used to serve. And what cheese you did get on top was not the gooey mozzarella they used to serve. The colder it got the stiffer is became. When we received our bill it showed that we were charged the specials. We were confused as the specials was not mentioned on the menu. And it worked out that the soup was actually 50p less then what we were charged as the special. Disappointed all round. Shame cause this restaurant was a definite go to when catching up...

Visited this hidden GEM on Friday and managed to get a seat in the conservatory, amongst the spectacular abundance of plants and outdoor themed decor (I love plants). After quick service from a LOVELY waitress (Gorgeously unique accent), I ordered a scrumptious looking pizza (At that point all I could think about was it sizzlin in da oven). Service was quick, only about 10 minutes and my splendid looking volcano pizza was in front me (Served to me by a young man, who, if I had to guess, appears to be from Italian decent due to his curly locks). Now time for the main event, my mouth was watering. Safe to say the pizza never stood a chance as I devoured it the same way a lion devours its pray (Volcano Pizza had a lovely kick of spice). My other half also enjoyed her meal. Now to summarise, food was f-f-fantastic. Waiters were flawless in absolutely ALL aspects. Pricing was extremely underpriced (In my opinion) considering the quality. What a great way to get over the passing of my pet dog (He was called Marqaviuś). Thanks for the lovely time, DEFINITELY recommend to all, and I guarantee you’ll see me again....