Chang Thai Restaurant — Restaurant in England

This used to be the best Thai food in the area but today I have to comment on appalling service. As it was Valentine’s Day I really wanted to do something special with my other half, Having tried the restaurant before the food Was really good that we wanted to try it out again. However such to our disappointment The service was very poor.

Having reserved a table at 7:30 We got our starters at 7:45, We were waiting for well over an hour for our main courses, Where to our shock we were seeing other people Came much later than we had have their starters and main course delivered to the table. We waited until 8:50, And we had given up waiting, I also must point out nobody came up to us to say why There was such a long wait.

I shall not be returning to this restaurant ever again after this appalling service. They ruined our first Valentines Day, I am still...

Sadly this was a let down. Certainly not the quality I expected based on the reviews or the price.

We had 6 dishes between us and only one of them was good, the rest were below standard for Thai restaurants we've been to before.

The childrens portions are ridiculous, we ordered a fried chicken egg noodle dish, and as well as the chicken and egg in the noodles there was then a whole portion of chicken nuggets on top too.

Sadly the battered and fried elements were too heavy and stodgy and tasted like old oil was being used.

Everything else lacked flavour and presentation.

Service was OK at times but seemed short staffed as the bar and kitchen are on different floors. Had to chase to get the bill.

Wouldn't recommend it to anyone who has had any thai...

Good Food, But Unacceptable Wait Time

I ordered takeaway an hour in advance, expecting to pick it up at the time they advised. However, upon arrival, I was made to wait another 45 minutes before finally receiving my order. I understand that they were busy, but if they give a specific pickup time, the expectation is that the food will be ready—or at least close to ready—when I arrive. Instead, there was just a quick apology, and that was it.

That being said, the food itself was great, which makes it all the more frustrating. If they could manage their timing better, this would be an easy recommendation, but as it stands, the long and unpredictable wait dampened...