Ordered as a first time customer nearly £40 worth of food. Despite a very loud background noise on the phone (i kinda get it, friday night, you're busy) Had a lovely chat on the phone with the lady who took my order, she recommended me some dishes.

When it arrived the driver, who was clearly in a rush, dropped a greasy bag at my feet that had clearly fallen over inside the vehicle.

There was items missing from the order and when asked where they were, he said i hadn't ordered them. when asked if i could get them, i was told very rude and abruptly "no", he apparently had 3 other deliveries to attend to.

He knocked very loudly again about 20 seconds later, and then i got 2 phone calls, (presumably from the manager), begging me to take the food and the missing items. no offer of a discount, some kind of sweetener, but most importantly, no apology. nothing.

There was also a 10% discount cash order that wasn't put on the order that never materialised. i know i ordered the coke, because i asked for the order total at the end of the phone call, and then added it up after the fact.

Absolutely APPALLING customer service, for which this made me feel uncomfortable accepting the food.

Absolutely will not be ordering from there again, and will be telling friends & family to avoid like the plague.