I'm sorry to leave this low rating review, but I am left with no choice, as the owner didn't try to resolve my issue? I ordered about 9.30pm on Wednesday evening, I asked for a "set meal with mixed starter and another mixed starter" When it arrived there was just one set meal and no extra mixed grill starter, I paid £20 so was sure I had paid for the extra starter. When I called the man/owner was quite rude.. He said it was my fault 'that I had ordered incorrectly... I have ordered the same way for 20 years so don't know what was difficult about ordering 2 items a 'set meal and extra starter'... Anyhow what is shocking is he never offered to drop one off for us, also he said I had not been charged for it?? He said it was £17 for set meal for one plus delivery, just short of £20 for one 'set 3 course meal, or go to eat on-site for £6 cheaper than a takeaway, you get 4 coursers for £13.90?? That does not add up?? The set meal used to be £12.95?

So how much is a set meal for one takeaway now??? Please inform me?

I'm thinking your pricing yourself out of the market, people will not pay £20 a person for a takeaway... No way!! Really poor customer service... Is it worth all the agro "why not try to resolve issues and complaints direct when you have them on the phone" instead of allowing people to feel wronged and unresolved and then talk about you in a negative way? Feel robbed!!!