Want to preface by saying all drivers that have come so far are lovely and helpful; none of this is their issue. And I debated writing this for a long time but people may as well know about what they get into. There's no point placing an order larger than 1 or 2 items with this branch, because there is something always either missing, or wrong. I've not had a single correct order but since I don't order very often, I hope that the situation gets better, and it doesn't. Food missing altogether and wrong orders are a staple if you're ordering for home delivery. Just not worth it, no matter how good the food might be. I don't know who's in charge, but they've been doing this for years. Very disappointed.
EDIT: I have now also gotten in touch with the upper company customer service team after the delivery driver failed to return with the items that were missing that we...
Ā Ā Ā Read moreVisiting the area from Lincolnshire. Had this been my first Dominoās, then it would certainly be my last! The staff were unfriendly, unhelpful and unwelcoming. The food was dire. Not sure how you can go wrong with four pizzas, but they managed. Toppings non existent. The base was undercooked and had an odd, bitter aftertaste. Ā£50 wasted! update Tried to resolve following the response to this review. A very poor response from Dominoās and the area manager. A token % credit given, only for use at Brackley!! When i asked for clarity, all emails ignored. A further example of poor customer service and proof that your review responses are lip service. Dominoās Brackley, youāve...
Ā Ā Ā Read moreSuch a shame that the girl I just called to complain about my pizza with out of date, shriveled up mushrooms on it and a huge scoop of pizza missing from the middle didn't care about her customers one little bit!! Just decided to try arguing with me that there was nothing wrong with it even though she admitted there was a patch missing out the middle. I would have thought they would have someone answering the phone that actually cares considering the increased competition in the local area. Oh well as you don't want my money, as I said to the rude girl - I will not be ordering again and will go elsewhere...
Ā Ā Ā Read more