I’ve not had dominos pizza for a long time (as a broke college student when their pizza was £5 for a small on lunch) and I experienced it last night because I had no other choice to fill my desire for pizza.
Not only is it so ridiculous in price (I paid £30 for a pizza, side, cookies as I added a deal or it would have cost me something stupid like £58) I thought oh good I saved money. NO. We need to stop pretending that I couldn’t have gotten a full two day dinner at the Chinese, half a weekly shop at Lidl or even two large plates of foods worth at Lonas (this restaurant is 10/10 go there if you’re hungry they don’t even have pizza but that lamb is banging)
Boss man charges £12 for a pizza with as many toppings as I like and it tastes 100% better than the dominos, the quality was like a defrosted Asda pizza with a thick base and the wedges were undercooked. I don’t even think it’s the staff I think it’s the entire business, I thought this must be a front for human trafficking because who voluntarily spends their money here on a daily bases? What an absolute rip off I will never buy the food from here and I hope anyone else who reads this review refrains from entering this premises as they should be fined for charging such extortion prices.
Go to Pizza Hut(I KNOW but I spent the same amount of money on a buffet all I could eat for two with unlimited salad… no I don’t work here), any late night bossman pizza place or even a fancier restaurant (I went to Bosco Pizza and paid less for WAY better quality and I had two pizzas and wine.)
Just get a kebab if it’s stupid o’clock at night and you need food, hold it out I promise your bank, belly and tongue will be so happy for this.
I woke up with the hardest stomach ever and began praying for my health (I don’t even follow any mainstream religions) as I felt if though the devil was knocking at my door (that’s where I would have gone simply for ordering this pizza)
The delivery guy was kind, I hope he gets a better job with good perks and...
Read moreOrdered on New Year's Eve, OK, I get they will be busy especially as no one can go out. The wait wasn't too long which was good but the order was wrong, wrong crust and 2 x chicken strippers instead of 1 x strippers, 1 x kickers.
No dramas, thought I'd ring and just see if I can get something sent out and swap it. I called three times and nobody answered at all. Upon calling back approximately an hour later I spoke to a gentleman that informed me that due to how busy they were, he was instructed not to take any phone calls. I asked what would happen if it was a complaint and needed to be rectified and was basically told that that was the instruction he was given. The incorrect base I was told was either a mistake and not noticed, or noticed and then because it was so busy, was sent anyway. Absolutely awful reasoning, especially as I was unable to get through when calling to sort it. The kickers had the kickers sticker on the box and the right dip, but were strippers instead, no real reasoning behind that.
I felt slightly empathetic for the gentleman that took the call but unfortunately it's not a customers fault they cannot cope with the volume of orders coming through and to not be able to call to rectify it is disgraceful.
I was offered a coupon of £15 for a future order and was told it doesn't have an expiry date but that didn't sound genuine. I'm giving one star for the for that was right being tasty, and one for the gentleman trying to rectify the problem. Unfortunately that's all I'm giving due to the abysmal attitude of not taking any phone calls to rectify any problems, clearly being understaffed and not being able to deal with the increased volume, and thirdly for the poor offering that the pizza may have been identified as being incorrect but was...
Read moreDo not EVER order anything from this Domino's, here is why.
I have ordered pizza 2,5h ago, I was waiting a standard hour - no drama Delivery driver was rude, extremely busy talking laudly with someone on the phone in his language, did not answered to the intercom and did not entered the building. Pizza was uncut and had a topping that i did not ordered, so I called to report it, after 3 tries, someone picked up and told me that the new pizza will be delivered to my house shortly, 70 minutes after this statement I called again, Sam, manager picked up a phone and told me that my pizza is on the way, no apologies, then he called me back after 2 minutes stating that his driver just arrived to Domino's and he is stating that my pizza has been delivered to my address, so I asked what can we do, because I did not received anything, thats why I was calling 2 minutes earlier. Driver was stating that he has delivered it to my door, upstairs, and blonde lady has picked it up, so I gently asked if I sound like a blond lady or if any name confirmation has been done or anything, Sam asked me why his driver would lie, so I asked why would I call 2 minutes earlier starving and asking where is my pizza. Ive asked for a full refund and I will never, ever, ever order again from there, because for this Domino's making a double pepperoni pizza with bacon and delivering it to the correct person is clearly more difficult, than nuclear physics. Maybe if driver wasnt so busy being on his phone during delivery, he would see that im not the person he delivered one hour earlier.
I do not recommend, this review is a proof for my money refund, maybe try running down the street rather than running a pizza place, because its clearly too difficult for some...
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