Domino's Pizza - Hull - Hessle — Restaurant in England

Had an awful experience this time around, which was the final straw.

Not really worth the price, I'd recommend eating at a local takeaway instead.

The "offers" are fake, designed to make you think you're getting a good deal, because "it's only £25 for one pizza, one side, one drink, reduced from £40!"

Which is £11 from a local good quality pizza place... Who would deliver in 20 minutes almost guaranteed.

Over double the price, nowhere near double the quality and service.

Deliveries to Barton are consistently ranging from average to poor.

Drivers mark your order as delivered so that they disguise how late they are to their bosses.

Out of 6 deliveries labelled "35 minute delivery", I've had 5 arrive 20 minutes late or more, with the worst being an hour late. Each time the tracker was either marked as delivered while the driver was sat at Domimoes in Hessle, or on another order.

When I've called up to check, I was told it must be a "glitch with the tracker". And that my delivery will be another 20+ minutes.

Even then, the food has been only slightly better than if I had just saved the trouble, and the money, and shopped local.

Honestly won't be using them again. Not...

Order stated it would be with us within 30 minutes. 45minutes later notification states that it is enroute. The tracker however shows no movement from the store. After 60 minutes we phone to chase. Tracker still has not moved. Informed pizza will be REHEATED and with us within 15minutes. Still no pizza. Still no movement on tracker. Tracker suddenly shows pizza delivered and therefore we can no longer track. We phone again. During the phone call a luke warm pizza arrives. Apparently the original driver had broken down on the bridge. Except tracker showed no movement and no mention of this during numerous phone calls. Pizza boxes squashed, pizza only just warm and definitely not fresh. stickers show 17:05 for order time. We received well after 18:30hr communication was rubbish. No acknowledgment or excuse given and no apology. Pizza was not what you would expect...

Appalling service, will never return!! Ordered through the App and was notified pizza was ready to be delivered. Waited over an hour after the app had changed the estimated delivery time 4 times and then said it had been delivered. Called and was advised it was 10 minutes away. Waited a further 20 minutes and was told the delivery driver couldn’t find the address for the previous customer. Arrived 10 minutes later. At this point I was happy to accept mistakes happen and we’d cut our losses with a refund since the pizza and chips were cold and soaking wet from the rain. However, I was consistently offered a free side that they would deliver, which I rejected. I was finally offered a full refund on the basis the food was inedible and told this would be paid within 10 working days. 3 weeks and 4 phone calls and I’m...