First time in 14 years I've ordered domino's after getting ill after eating a pizza from here. Will be a lot longer than 14 years before I order again, absolutely ludicrous pricing. £38 for 3 large pizzas... and that was half price... how the price tag can be warranted is beyond me. I did it as a Birthday treat for my son. 1hour and 10min wait when the app states 25-30mins... yet the tracking tells you it's been delivered, I presume that's to keep head office happy so it looks they are hitting delivery targets and keeping customers satisfied when in actual fact it's not accurate at all. As for the pizza, full of empty burnt air holes (which i know you get) where theirs no sauce or topping on to make it taste of anything. Its just dough, this felt like half the pizza was like this. Not impressed at all and if I was going to order pizza again I would never choose domino's again. To me this is top price pizza so I would expect a top quality pizza and good fast delivery. I got neither of these things, just...
Read moreExtremely disheartening service by the man handing over the pizza to the customers. He was rude and almost shouted at me when I went to collect the pizza. I went to collect the pizza when the tracking on the email confirmation said the food was ready to collect, and the display panel at the shop indicated the same. I waited for more than 10 minutes before being attended to by the man, who then shouted at me IAM LOOKING FOR YOUR FOOD front of other customers when I was trying to provide him my order number as he could not locate my food by my name,which was humiliating in front of other customers. After looking around for a while he realised that the food was still in the oven and I waited for another 20-30 minutes before my food was handed over to me. There was no apology for the delay or for his behaviour,he completely ignored me when I thanked him twice when the food was handed over eventually. Pathetic customer service and...
Read moreExtremely disappointed with our experience from this outlet. We ordered 2 x pizzas and after waiting 1 hour and 45 minutes we phoned them and they told us they would be with us within 10 minutes….2 hours and 15 minutes later no sign so we called again and this time no reply…the phone just rung and rung …in the end a member of our party went to the outlet to collect them!…3 x drivers there just chatting and staff member doing absolutely nothing! Our order was sitting on a shelf…the staff member was extremely unhelpful and said “oh those yes ummm well they are ready now”…we appreciate they are busy but!…we were not informed of any extended wait time when ordering and the delivery address was less than 2 minutes drive away!…in fact it took us less than 5 minutes to walk and collect them!…on reflection we should have just arranged to collect them in the first place!..not our best experience...
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