I would like my review to be seen as an opportunity to grow rather than a full on complaint I am having a bit of a moan but the food is good there over all and the atmosphere is very nice. However, we have visited 3 times now and each time something goes wrong or isn’t right. (I don’t know why we keep coming back, I think it must be that the atmosphere is so good).

Our last visit was for breakfast. Firstly it didn’t say on the menu that the breakfast I ordered came with toast so I ordered extra toast and ended up with 3 pieces of toast because it did come with toast????? They could have told me when I was ordering but they didn’t.

They use kingsmill white bread which I know this is Shropshire but surely expecting more upmarket bread at Embers where they have a celebrity chef?

And my next point is probably just my personal taste, again though it wasn’t written anywhere on the menu, I love Avocado but I am anti-coriander so I couldn’t eat their avo creation because it had coriander in it.

They have some slightly unusual serving practices which makes you feel they’re lacking in experience, for example we asked at the beginning for a jug of water on the table. It was the last thing to come and they didn’t bring us any glasses until we had to point it out to them. And also they wait until we have left before clearing the table so when sat having a chat we had to talk around all our plates etc and my extra unnecessary plate of kingsmill toast.

I’d like to see a granary option or sourdough or both. That’s all I eat at home so when I come out to a nice cafe for breakfast I’d like to see at least my own standard or better.

Also as we walked out I overheard them offering a full refund for someone else’s breakfast 😬 don’t know what went on there.