Customer service is terrible they make a mistake you point the mistake out and they just stare at you they don’t apologise for there mistakes and can’t even seem to say thank you they look at you like you stepped in something and it’s all the older ladies that work here just so rude !!!! They need to work on customer service skills and they also don’t seem to know how to work the app I can do their job better. The food is also always cold i be very surprised if they...
Read moreCall into Gregg's quite regularly. This particular shop at Cockhedge Centre in Warrington is outstanding. All the staff are helpfull, willing and efficient. The pastries are always served hot, sandwiches fresh and cakes (especially Bavarian Slices) are delicious. Well laid out shop and seating area. Always clean. Would...
Read moreService tends to be getting slower not just in this one bust most I've been and the food is getting over held so tends to be cold once you get it and you feel rushed when ordering and this is in all store so probably something implemented by senior management! Not good...
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