The Blue Bell — Restaurant in England

We booked at the blue bell for my mums 60th on Sunday 9th march . From the moment we sat down until leaving the service was out of this world . Shanice and Georgia could do enough for us, they both went above and beyond for all 10 of us . The Sunday roasts were absolutely gorgeous I even have to say my dad polished the whole plate and I have never seen him do that in years. From the fluffy roast potato’s to the mouth watering gravy I would highly recommend. My nana and grandad don’t usually go out and they absolutely had an amazing time . My grandads dessert apple crumble he said was the best he had tasted . All staff went above and beyond even the co owner and the person who ran the blue bell even greeted us . I would like to say our waiter shanice had nothing but smiles. Anything we wanted she delivered with really good service .. most places you don’t find that. So please say a thank you to shanice for making my mums birthday one to remember! And with out any doubt we will be returning and I will highly recommend to all my friends and family . Once again thank you for lovely service and thank you to your chef for those mouth watering...

Went in before the rugby with a couple of friends, was quite busy but managed to get a table, I ordered the Joe burger, didn't take long to get served & the food arrived quite quickly, the waitresses were friendly & efficient. The food was lovely, well cooked & a good-sized portion. Everything was great until we went to leave & I put my cap on. After which a poor waitress had been sent over by the manager to tell me to remove my cap, she was extremely polite & I could tell she felt embarrassed having to ask me. I told her we were leaving anyway. However looking round the pub the manager had clearly forgotten to tell the 3 other people wearing caps to remove theirs. I would recommend the food but the attitude of the management leaves a lot to be desired. As a 56 year old I fail to see how me wearing or not wearing a cap makes much difference apart from having a cold head. Also if u enforce a rule like that, then it should be enforced to everyone & not just pick & choose who u allow to do so. Totally ruined what was a good experience up...

So, to start. I have been using this pub on and off for over ten years, and so far, I've had no real complaints. This time, I wouldn't say I had complaints as such, but with some of the service we had, it was lacking. My partner ordered a pot of tea, and when it arrived, the person serving it knocked the milk pot over but didn't really say sorry and didn't return with another pot of milk so my friend went up and asked for another pot. When our food turned up, they forgot to bring us cutlery. There was none on the table, so once again, one of us went up to the bar to ask for some. I had an all-day breakfast, which came on a really hot plate, but the food was not as hot as I would have expected.

So to finish, I still find the pub a nice place to go, and the drinks we had were nice, my Ale was pored perfectly and tasted fresh. So, all in all, apart from the few mistakes with the service and the not so piping hot all-day breakfast, I would still...