Christmas meal. There were 13 of us booked in and all pre ordered. Table booked for 12.00. After a few queries about the length of waiting time, the starters came out after a 40 min wait. My starter was mushrooms in cheese and ale sauce on toasted baguette. The baguette was lightly toasted at one end, the "sauce" was a very thin tasteless liquid about a tablespoon surrounded by a few luke warm (looked and tasted like tinned mushrooms) Asked for butter but only flora available. My friend had pate which consisted of a roll of pate, a teasp of chutney, green leaves and 2 tiny pieces of white bread, no butter..not toasted either. Those that didn't have starters waited 1hr 20mins for mains....again we had to keep asking where the food was. I had turkey.....looked like the plate had been under a lamp for a long time...dried up turkey with dried up gravy, dried up carrots and parsnip slices, pale looking "roast" potatoes (looked like boiled potatoes with a squirt of oil) but the worst thing was the broccoli which was completely burnt!? 'Shall I get you some more broccoli?' at which point I just said no thank you, just take the meal away as I just had had enough. I have to mention Cassie who did her absolute best to sort things out but it was not her fault that clearly who ever was working/cooking in the kitchen did not have one clue how to cook or present hot decent meals. Cassie prepared the desserts which were fine. All in all a very bad experience, will most definitely never go there again to eat and would not recommend. The 1 star is for Cassie and the young lad behind the bar.