Karpaty Bakery, Hull (Hessle Road) — Restaurant in England

Been there twice. First time came in and from basic politeness said 'Hi' to the lady. Never got 'hi' or 'you're welcome' back. Lady serving was talking to another client in their own language, which I am not bothered by. I am not English either. But I do like when staff serving me are polite back. As for the products everything I bought was nice, loved the flavour and got a taste of home. Second time I didn't even get the chance to get in the shop. Stepped my foot in saying 'Hello'. Just heard back 'Only 1 customer 1 at a time!' with rude tone of voice. I don't mind a person saying excuse me first. After going out and waiting for my turn I read the rules posted on the doors and it said 2 customers are allowed in at the time. As I felt unwanted there and as I work hard for my money I decided not to go in. I definitely won't be coming back and would advise everybody, who consider good customer service as part of the experience not to visit.

(I've been there on Saturday, 10.10 between...

Nice to see fresh bread and treats. Although there was a few flies buzzing about and landing on the uncovered food which put me off. Maybe they could do with some food covers and fly zappers.

Also the shop assistant was rather rude just slamming the change in to my hand without saying anything. Maybe a language barrier but at the end of the day actions speak louder then words.

The product I got was ok at best. I wouldn't be in a rush to buy it again. Although the vanilla slices etc looked lovely so may be trying those at some point...

Simply fabulous! We have visited the Trinity market pop up shop before and noticed the Hessle Road store and thought we would give it a try. The store was absolutely immaculate, very clean and tidy. The lady who served us was very friendly and the products are all fantastic. Our favourite is the French Cruller Doughnut, it’s very light and classy. I have even taken these into business meetings before with clients and they have been very impressed. 5...