I am appalled by the quality of drink I received yesterday. I ordered a cookies and cream bubble tea and received a watery mess. I watched the worker blend a scoop of chocolate powder with a jug of water before adding tapioca pearls and MORE ice. The drink cost almost £5 and was not drinkable. After the first sip I threw away the ice and a lot of the drink to see if the taste was any better but it was in fact consistently terrible. Calling it a waste does not begin to describe what I received. The drink is almost the same price as a milkshake that uses actual ingredients in their drink which makes things even worse because it would cost sub 20p for the chocolate powder, tap water and tapioca pearls concoction. The website states milk tea and no milk was used at all. There is no cookies and cream, only watery garbage. Calling it a joke does not even begin to describe the situation. I am beyond appalled. Do not go here if you are looking for a drink. There are other places near by that does bubble tea cheaper and properly, places that doesn't even use water.