KFC Northampton - Drapery — Restaurant in England

Staff incredibly rude!!! The Man that served us with the glasses and hat had zero manners whilst serving me so when I got my receipt i said THANK YOU hoping he'd understand manners! I stood to the side and my 12 Yr old Daughter went up and ordered hers by herself whilst I watched her, He didn't say please or thank you (she did when ordering!) And instead of passing her her change he just slammed it on the counter!!!!!!! T@@t!! The whole restaurant smelt of sewage upstairs and downstairs. If we wernt in such a rush to eat and get back to the car before at 6 then I would have got a refund! It seems like every KFC branch has rude staff. Never using them again. Disgusting food but the staff are even more fowl. Maybe it's a cultural thing and in their country they don't use their Ps&Qs but if they have no manners they shouldnt be face to face with...

The staff were unnecessarily rude and unhelpful. We were told we couldn’t pay at the kiosk and were directed back to the self-service machines we had just walked past, which felt dismissive and poorly managed. While waiting for our food, we saw a man in his 50s being served directly without issue, adding to the frustration and inconsistency. A staff member was also playing loud prayer music on their phone over the background music, which created an odd and uncomfortable atmosphere. On top of that, the place still has a strong, unpleasant smell 💩 something noted in reviews from years ago that clearly hasn’t been addressed. Overall, a disappointing and...

This was, by far, my worst experience with any KFC. My friends and I were looking forward to a quiet night in, but it quickly turned into a disaster. When our order arrived, half of it was missing! We tried repeatedly to contact the restaurant, but no one answered, despite numerous attempts. In the end, we had to spend extra money ordering from another restaurant, completely ruining the evening mood. This level of service is completely unacceptable. I’m deeply disappointed and disgusted with how this was handled. I strongly advise you to think twice about ordering...