KFC Poole - Tower Park — Restaurant in England

We Stopped here to eat in, prior going to the cinema . Unfortunately we choose the wrong place at the wrong time from what we sore. So why 1 star. On arrival we choose a Friday evening and on entering kfc we notice large queue and most of the tables which were free had amble of food left by customers and sources empty packets left which really is the customer job to clean after them selfs.with the bins provided. But Due to Minimum Staffing ! On a Busy Night ! we had to wait 20mimutes to get staff attention to clean a table . Once ordered the amount of takeaways seemed to slow down instore orders so we waited and waited. Finally got our order the bucket meal for two. It was by far the worst KFC meal we have ever had . Chips tasted different and looked awful so we binned them and what was the point queueing while rest would go cold although later on we had bad stomach pains.. We will certainly give KFC a miss for along time after the above. Felt sorry for staff really how can you run a busy takeaway and eat in service with minimum staffing although cleaness really should be part of the restaurant priorities even if customers are to lazy to leave food on the tables . . As the saying goes First impressions...

Used the app to order. Took the money from my account and then said that there was a problem. When we went inside the manager stated that the app is no longer working properly. The money will be back in my account in 3-4 working days. Staff didn’t seem to care with a “NOT MY PROBLEM MATE” attitude. Luckily for me I had the funds to repay a second time in the shop to get the food I needed for the little treat for my family that was needed as with what’s going on at the moment everyone is a bit down. Sad state of affairs if it had been someone who did not have the money to fork out twice. In a nutshell the service is shocking and the food ended up being greasy as if the oil was 3 months old and undercooked. Double kick in the balls. Maybe that was on purpose. Either way KFC anywhere is no longer going to be a...

My friends and I came to eat at KFC in tower park on Sunday 21st August. A female manager called Niseed. Got my friends order wrong. When she politely went up to ask for a new rice box with no sauce. Niseed snatched it and proceeded to tell her that it was her fault the order was wrong and that she had to eat it, or the food would go to waste? Understandably my friend was in shock as it said on the receipt no sauce, it was not her fault at all. Niseed continued to argue with my friend until she finally made a new one but made it very clear the one made before with the mistake was ‘going to waste’. Overall a rude and unprofessional women with clearly no manners or customer service skills. Niseed then proceeded to make the next customer orders incorrectly. Horrible experience will not be...