Kook — Restaurant in England

I’ve had great experiences here before, I think that their milkshakes are normally fantastic, however I wanted to leave a review for my most recent visit since I am quite disappointed. On the 6/7/25 I ordered a king size Oreo milkshake and a king sized passion delight, and noticed 3 people working. The person on the till told one of them to make the orders king sized. But to our dismay when we received our drinks, they were not king sized. So I flagged this to one of the women working, and she said ‘oh haha we were just testing you!’ Like what??? Then they took our drinks and just poured them back into the blenders instead of making fresh drinks, and just added more milk, which completely ruined the taste of our drinks, since the quantities in the recipe were ignored. I spent about £18 on those two drinks, expecting the usual delicious flavour that my boyfriend and I love. But instead of this, we were completely disappointed by somewhat cruel customer service and watery,...

This is the best place to get extremely moreish milk shakes, the team are amazing always friendly. We have been going to them for 5 years. I couldn't recommend them enough that's how tasty the milkshakes are. The milk shake and dairy free milkshakes range from, crunchie, caramel, Cadbury caramel, milky bar, there is so many to choose from. Even there ice cream is beautiful, sweet and creamy. Everyone who loves the best quality milkshakes...

An amazing little ice cream/milk shake bar, its small, but its very, very busy, but you dont wait that long as service is slick! Staff are so polite and nice, prices are standard for a tourist area. It's right in the centre so no point thinking of parking here. We had an oreo shake which was very good, an iced latte, a scoop of ice cream and another drink I forget the name of. We came back twice this place was that good. Highly...