Maru Korean restaurant — Restaurant in England

The food was average but the service was disappointing. When we tried to order, there would be questions because we're unsure. Whenever we are unsure, the waitress kept asking if we needed more time (which is fair) but she would take ages to come back to our table. We managed to order our starters 40 minutes into our reservation. An hour into our dinner, we finally got the starters and was able to make an order for our mains. Mind you, we were constantly trying to order but if we asked any questions or seem unsure, she would say 'I'll give you another 5 minutes' and she doesn't come back for another 10. An hour and 15 minutes into our dinner, we asked if our mains (we all ordered the bbq set) are going to be ready soon. She replied 'Five more minutes' with a smile. It was only then she took out the bbq set to start cooking. So we got our main dish an hour and a half after we sat down and we didn't even get to enjoy our food because we had to leave in 30 minutes to make space for the next seating. Quite disappointing considering we couldn't enjoy our meal due to the...

After joint partnership of owners, this restaurant has spiked up the pricing, made some changes to overall layout (much friendlier and warmer), unfortunately the food is still bland apart from the sweet chilli chicken. Their signature dish of seafood stew had good supply of seafood in jt, but is still too salty and other dishes are just bland. Probs one of the worst in south coast of UK. My friends weren’t so keen and tried a different Korean restaurant in town which they preferred over this one. Majority staffs are friendly and shorter owner has frowning on her face… The phone signal is pretty rubbish with all major network providers and their WiFi is poor even with the latest iPhones. Best to get seating next to windows to even get a slight glimmer of chance to some signal 🤣 Tight small toilets. No room to easily...

Between 3 and 4 stars...

Food was tasty, waiter was friendly, happy to modify a couple of items in the menu to make them veggie-friendly and he was knowledgeable. On the downside service was a bit slow and the meal was quite expensive for the food we got, and the room was quite cold (although it was bitterly cold outside).

Apparently it's under new management, so it would be interesting to visit again and see how it's changed.

One small thing... It world be nice to have soy sauce bottles on each table. We're adults paying a fair amount of money for this food, give us the choice of how...