McDonald's — Restaurant in England

yesterday I attended mac Donalds on cherry tree Road. I ordered my food at drive thru and when I approached she asked me for my 1.99 voucher . I showed her and she said it was outdated . Which it is , but day before I used it and I asked for a new one they said they don't have any just use that one for time been. I explained that and she said no your not using it , I said that was a bit rude . So I asked for a manager . Manager came even before I could speak she was like you can't use it you need to move on. Not giving me chance to explain or even the offer to pay for my food . Was embarrassing and they were smirking why being rude plus 2 staff members from other entrance where you collect food was staring . How can they treat someone like that . I asked if there was a other manager, and a young man came n said if you don't move I'm ringing the police . Wow I had my daughter in the car and it scared her massively. You can't treat people like that , plus when he had his head out window was no face mask .didn't even care about my safety . Was rude ,arrogant and smirking at customers is...

Ordered via the Macdonalds app to once again have a large item missing double qtr pounder with cheese. £6.09 according to the app. On phoning store for help on what to do twice I was instructed to request refund for item via uber (just the company that delivered it not the store that admitted fault). Was offered a replacement if I could make it to the restaurant a 1.5 or so away. Being home with children and no transport at the time I declined. Over 1 hour attempting the very confusing instructions on this I received email of my item refund up to 15 days hence. "Item description :20% off whole order -5.79" then"flat fee refund item -2.82" "Total refund £2.82" 👏 At least I'll be able to get the bus to work with that in 3 weeks time 🤣🤣. Tbf last time PayPal decided I was a liar and didn't refund (someone else's much much smaller order). I hadn't ordered in maybe a year but I'd had a long day. At least my diet is still going well still now. 😅🤣 Moral of the story is don't trust the staff here unless you pick it up yourself and or pack...

had to give 1 star as I couldn't give 0 stars jest spent nearly £40 on just eat to get completely the wrong order, because the driver was to busy talking on a video call to pay attention and do the job he is paid to do , contacted the restaurant to tell them to get a snotty little nosed so called manager named Finley to say it's not there problem and we have to contact just eat which you can only send a conplaint through the app , then get a message to say it may take upto 72 hrs to review HELLO children need there tea now thats why we ordered so they are happy to take the money , but if there a problem you just hide behind your email system and possibly get back to us in a week absolutely pathetic system should be banned from operating a business all together McDonald's = pathetic just eat = pathetic never ever again will I order through just eat or from a McDonald's branch ever again both pathetic company's that hide behind each other suppose I better go and get My kids some tea sorted as you can't rely on...