Millennium Pizza & Grill — Restaurant in England

Terrible experience with Millennium Pizzeria.

Last Wednesday (13/08/25) we placed an order through their website, the payment was accepted and the money was taken from our account. Shortly after, the order was canceled without any proper solution offered. The restaurant contacted us just to say they couldn’t deliver the pizzas — no apology, no urgency, nothing.

When I pointed out that they had already taken our money, the attendant simply said the refund would come “in the time of the card operator.” I explained we needed to eat now, and that they had charged us — so they should at least take responsibility.

To make matters worse, the attendant told me that I should be more responsible about where I spend my money, as if it was my fault for trusting their service. Completely unprofessional and disrespectful. This kind of customer service is unacceptable.

We were left with no food, no refund at the moment, and a very bitter experience. Be very careful before ordering from Millennium — they clearly lack preparation, professionalism, and basic respect...

Our go to Pizza Parlour

Fresh pizza 🍕 time and time again with delicious toppings and a nice thick tomato sauce base, the reason why we go here Is there's lots of flavour 😋 the staff are also very friendly once you get to know them all !!! A good choice of pizzas and kebabs and burgers 🍔 and even something for the vegetarians, we are not vegetarian but we also like to try different foods every now and again. I highly recommend the chicken and garlic pizza 🍕 lots of garlic and hits the spot. To make this experience better as it is a sit down restaurant and takeaway I would like to see a toilet being available to use for the public and not just the staff. But apart from that a high five star review you food is fantastic please do not change...

Placed an order through just eat at 12.30am, had an email confirming that the order had been accepted, estimated delivery time of 1.15am, which a couple of minutes later was changed to 1.30am by the restaurant. It's now 2am, and the food still hasn't arrived, have tried calling but no answer (wasn't holding out much hope as apparently they close at 1.30am, but still tried). Had no email or phone call from them to say why the food hasn't arrived, will not be...