Friendly staff and a pleasant atmosphere, it was enjoyable visiting. The cafe is small and serves hot food throughout their opening hours unlike some of the London stores which stop serving hot food at 2:30pm.
There is plenty of fresh food and drink on display and available to choose from, whether you want a light bite or a fully cooked hot meal, there’s something for everyone.
The service is good but can sometimes be a bit slow owing to the fact the hot drinks machines are placed right next to the till but otherwise no issues.
When you order the staff will give you a table number and happily bring your order to you, with outside courtyard seating available too (no smoking)!
The food I ordered was hot and fresh and condiments and cutlery are all neatly displayed and available. I would recommend it to friends and family and there are always some good special offers available in store too. The hot drinks are good too at this location plus they offer free unlimited refills on all tea and hot drinks, the toilets are conveniently located next to the cafe too for...
Read moreWe popped in early on a Saturday morning in December. At 08.05 I went to the self serve hot beverage machine which didn’t work and the person serving shouted it’s because your too early! Er you open at 08.00 ! After the said person had filled the machine with milk I then ordered 2 full English Breakfast’s one of which I asked for no tomatoes (I’m allergic to the pips) I was told in no uncertain terms that I had too have it as no swaps and I was paying for it so tough leave it on your plate! . Ok . I thought great customer service here ! Anyway the breakfast arrived it was edible. However I was extremely disappointed to see the same person drinking coffee at the till and in the food service area. I’ve worked in the hospitality sector for over 20 years in management and have never allowed myself or anyone else to one be so rude and disrespectful and this person obviously has no hygiene...
Read moreWe had a really disappointing experience here today, as sadly, even after 40 minutes of ordering a normal and veggie breakfast there was no sign of it. Whilst we were there people who came after us received their food and left! When we went to get a refund the employee had the cheek to charge us for the tea! Only when we pointed out that really they should give us a full refund they did so. Then the cook asked if we were there by the till for a refund, because the food is ready! Too little too late. The place was filthy, trays are dirty with tea stains and food debris, tables uncleared and uncleaned. Please do not waste your time there unless you don't...
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