New system means you make your order even before you get into the cafe, the computer menu and printed menu dont match the items I wanted were not on the computer ordering menu system, I was told to order something of the same monetary value and let the staff know about it the staff were nowhere to be seen, unless there running in and out of the kitchen with orders, when food did come I ordered porridge with berries and honey , cost me extra, then something that resembled a rubber brick came out instead, no berries no honey in sight was then told honey is on the counter next to the till and they would go get the berries which took a further 15 minutes to throw a small handful of tasteless blueberries and raspberries on it, then I ask I the toasted tea cakes I I ordered were coming soon they said they hadn't had that thought with the order so the computer menu at the front of the cafe obviously is faulty as it took my money and didnt put it on the order. Next issue was I ordered 2 full breakfast for £10 and you get a free drink with them they came Came out and were cold the lurpack was beyond melted for their toasts,even though butter was selected on the computer menu they got lurpack instead, lurpack is not butter mix spreadable, was with hubby and son , son said cup if tea he had was disgusting the milk was strange, we only ate as it took too long to come out and we was hungry, the old system was way better this cafe has gone way down in term of quality overall and it seems like the staff dont even care if this is the case better to just shut it down altogether . Wont be going back.