Papa Johns Pizza — Restaurant in England

Pizza was delicious. Probably the best one i ever had. U need to work on the better advertising because it's a shame that i was going to Domino's when the way better and cheaper pizza is right next door. I was there at around 23:30 and u even let me eat the pizza inside. Domino's didn't let me to order pizza at this time. Also the only reason why I'm giving only 4 stars is that the pizza i ordered costed £8.99 on menu but after all idk why i payed £4.99 or something like that. Also it would be perfect if you'd make bit more space for customers so they can sit and eat the meal inside. And u can also sell some drinks. This will help you if you'll have a shelf with drinks and customers would invest in drinks, making your profit bigger. I am officially your fan. The nice (very nice) atmosphere made a massive impression on me. I am really glad that you've been opened late night. Now every time I think about Papa John's im...

What an absolute shocker of a Pizza. We placed an order by phone and collected our pizza from east reach. Got home to find our Hawaiian pizza was largely bare. Most of the pizza had no or very little topping the micro Ham was barely viable and hardly any cheese. It had been over cooked, largely because of the lack of topping and was on tasting very chewy. Are once a week treat night was not a treat. So disappointed that I returned to the East Reach store to voice my frustration at such a poor example, The guy working there agreed it was indeed a poor example and phoned his manager and also sent a picture. The manager flat refused to refund me. I was shocked as was the guy who was on shift. I don’t suppose head office will care as there are obviously plenty more people out there to forget 1 customer but I won’t be going back and I would warn anyone I was with to avoid as there are plenty of other pizza...

My last order from Papa John's. Made an order for delivery. The first issue was that it took well over a hour to be delivered thus the food was tepid the tracker showed that it had been cooked and was sitting at the store for quite a while.

The worst thing is I ordered a potato tots and nuggets combo box at £10.99 for my toddler. When it arrived there were no nuggets to be seen. They had run out of stock so replaced them with a small amout of cooked chicken. As you can imagine my tiddler wasn't best pleased. I can't understand why you wouldn't call a customer to see if there is something other they would like if you are out of stock.

After calling to complain I'm told that they can't offer a partial refund and that they will get a manager to call me. Sadly this call has not happened. Very poor...