Rubbish service from these guys, ordering a cake is too take the stress off an occasion in order to pay someone for a service, expecting cake how you asked for it and on time for the occasion, this didn't happen, cake wasn't done how we wanted it, then when questioned to Francesco he said we didn't explain properly? Apart from the fact we did, calling your customers liars doesn't work. Morning of the occasion calling and asking for another picture, (as checking before for the picture already sent is obviously too much effort, unorganised and unprofessional) telling a customer they're running behind and they've got a wedding cake???? Like that's more important than your occasion so you must wait??? And then even making you wait after you've already waited!!!!! Topped off by one rude woman who obviously can't keep her mouth shut or be professional as she decided to but in to our conversation for no apparent reason and make things worse by doing so? Didn't help at all, Obviously very gobby, but working with the public means you keep a high standard and be professional at all times? Maybe some lessons need to be had? The Customer is always right, NOT in this case apparently we were wrong wrong wrong and this shows the customer service level. Wouldn't go again after this and would tell everyone I know the story as it was rather stressful and cake wasn't even worth the bother in taste. Thank you for the eye opener as was planning to get my wedding cake from here but NO WAYYYY, probably be late or deliver the wrong one, rather go...
Read moreMargherita's Review:
Last week, I stumbled upon Pasticceria Amalfi while strolling through Bedford, and it turned out to be a delightful discovery. As an Italian, finding authentic and mouthwatering pastries is always a treat, and Pasticceria Amalfi certainly did not disappoint.
I was in search of the perfect cake to surprise my little sister on her birthday. On the day of collection, I eagerly picked up the cake, and let me tell you, it was a work of art. The fresh fruits and creamy custard were layered with precision, creating a symphony of flavors that danced on my taste buds.
Each bite was a nostalgic journey back to the bakeries of my hometown in Italy, reminding me of the authentic craftsmanship and dedication to quality that defines true Italian pastries. It was evident that every ingredient was carefully selected and every detail meticulously attended to.
For anyone in search of a cake that not only satisfies the palate but also warms the soul, I wholeheartedly recommend Pasticceria...
Read moreI went to buy chocolate toothpaste today on Saturday 07th January 2023 in the afternoon. I told the chef that l am a part time seller on Echo Bay Technology Group United Kingdom. Then the chef asked to can you help some candles for me on the same platform. Then the chef asked me what is your number. I said to the chef no and you need a passport to register with the platform and with PayPal account, after that the chef asked to do return tomorrow on Sunday 08 the January 2023. I then left the shop. I will never ever will return to Pasticceria Amalfi Cakes. It is not professional for a chef to ask me such question and l told the chef that you need to go onto the platform for your information as l cannot help you. This was a very serious issue and l have told my family not to buy from this shop and a very bad...
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