What a shame on such a nice day that service was extremely slow,repetitive,and I mean repetative….no obvious discussion amongst staff.Felt extremely pressured and made to, feel uncomfortable.Still feeling like we were being “watched”,..ordered drinks…they took ages, then ordered food,before 3 other tables…to the point we asked if our order had been forgotten .assured it had not .we awaited our food…myself had bruschetta….omg it was so oily,burnt garlic,and not at all nice.my OH had a sausage pasta dish,which he also said was to oily… I went to visit the ladies before our plates were collected.so I had no chance to mention our issues….OMG how shocked was I to see the chef coming out of the toilets having checked on them. Still in his chef whites…..if that’s what you could call them.Having walked past the kitchen.rest assured I WILL NEVER EAT in this place again. The kitchen was filthy,with pan scrubs and dish clothes on the floor, fresh food ready to serve amongst food returned and dirty plates, complete disarray…..I am completely shocked that this place is...
Read moreTerrible customer service, even worse coffee. Ordered 2x iced lattes, was delivered 2x room temperature black coffees. The young waiter then tried to argue with me that they were in fact iced lattes. He couldn’t comprehend the espresso to milk ratio so begrudgingly went to get me some milk. He came back with what can only be described as a thimble full - for 2 supposed lattes. Reluctantly I poured in my milk, took a mouthful only to discover they were warm. The same waiter just looked at me blankly when I asked why they weren’t cold. His best response was “well I can get you some ice”. Eventually someone more senior came over but at this point we threw in the towel and left. Perhaps some staff training would be good. Some customer skills definitely wouldn’t go amiss and a dictionary to determine the...
Read moreHad a very nice meal here, visited in the past a good while ago and decided to go back whilst in the area. Lasagne was really tasty, the garlic bread was nice but for my taste needed more garlic. It would have been if the lasagne had come with salad and garlic bread as opposed to either. A small side salad would have been much appreciated, we didn’t want to have to choose between that and the bread. The staff were very professional and friendly, especially the young woman who served us. We would return, we enjoyed our meal but the main menu could have been better, can you offer dishes without so much chilli, some people have a problem...
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