Speedy Pepper — Restaurant in England

I used to order every takeaway I had from this place, but I just simply cannot trust the quality, drivers, or how up and down the service is. Sometimes it’s superb, but that’s rare. The amount of times I’ve ordered food for it to come smashed in the box because of a takeaway driver clearly driving round corners too fast, or you’ve forgotten food, brought the wrong order, or just brought a plain parmo when I’ve ordered something specific. It’s a joke. I do NOT pay the expensive price that it is to have the treat of a takeaway for it to not be what I ordered. The whole outlook of Speedy Pepper needs re-designing. From website, to the attitude of your staff, the quality of food, and the general service. I used to put a lot of money a month into my fav takeaway, I simply won’t order anymore. I’ve also ordered food well before the restaurant closed, and still had my money taken from me and food never arrived because my order wasn’t seen? You have no idea how it feels after a long busy day of working and working late, your only option is a takeaway and for it to just either be wrong, bad quality food (chicken and beef stay away from), or not show up. It puts you off ever ordering again. This review comes from years of bad service, there’s no trust, so I highly advise not to put your hard earned money in Speedy Peppers pocket. Please look at the quality of the chicken you’re using for your parmos, or how long you’re cooking it - from it being fatty/grizzly to DRY as heck. It’s sad to see a good takeaway go...

Ordered and paid online, after waiting an hour and ten minutes for our food it arrived cold and wrong, cheese missing from chips on a nugget meal, missing another portion of chips very disappointing!! Last few times we have used you, a couple of things were wrong but let it go, in the hope it was just a one off! My partner called and the only thing they said was it's busy, not good enough really when you have paid good money upfront, you wouldn't wait that long in a busy restaurant, you'd get up and go!! It seems when you pay upfront your put to the end of the cue as they already have your money......to be fair they did offer to bring the missing items but didn't fancy waiting another hour! Heated the food up as my kids were hungry, I have now given up with you speedies and won't be...

Ordered a large delivery of £50+ pounds, only to find a Moth in our fries. Absolutely not happy with their hygiene and quality assurance whatsoever. While I acknowledge that a replacement serving was sent out very quickly, I'd point out there's a difference between accepting a solution and being happy with one. I appreciate the effort put in to correcting the issue, genuinely. But having worked in the food industry for many years myself I know there to be certain standards and safeguards in place. While I understand the workplace is a fast paced environment the expectation would be to slow down and quality check. Better a job be done right...