Absolutely appalling service. Taking too many orders and being unable to deal with them. Our order got "lost". Waited 55 minutes, for 2 small pizzas and a burger, only to be told we didn't order a burger! Eventually she found our order number but didn't apologise. Tried to charge £4 extra for 2 tubs of mayo. Then we get to the food... absolutely disgusting. The burger was cold and hard and the pizzas were also cold and so burnt and overbaked the toppings had gone hard and we couldn't tell which was which. Went to go back and complain but they'd locked the doors. Needless to say it all went in the bin. Waste of £30. If I could give less than 0...
Read moreMoved into a new build house and gave them the address. Accused of making the address up as they couldn’t find it. Hung the phone up on my girlfriend and then myself when I rang back then wouldn’t take my calls. Rude staff need sacking no customer service skills at all. To be honest I have collect in store many times also. They change 50p to use card without even telling you and the staff always look scruffy. No uniform just sat around in dirty clothes. Half fried chips sat around in fryers and the place is just dirty. Don’t deserve any customers and have lost my custom now hope they...
Read moreCharged 50p for using a card and in this day and age its outrageous. We've been encouraged to use cards rather than money because of Covid but this business seems to have taken the opportunity to make more money out if their customers. Also ordered 2 cheese burgers wasn't told they came with chips so ordered extra chips on top, would have been good customer service to point out that the burgers came with chips. None of the staff wore gloves so all food handled with no cleanliness in mind. If you want to be ripped off and perhaps get Covid go here if not choose...
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