Spice Master — Restaurant in England

Absolutely terrible. Got up numerous times to get Vege food during buffet. It was not kept full. Service was poor and rude staff. Food was not up to standard. Very oily. Naan bread undercooked.

Edit** Thank you for your response to my review of your restaurant. Firstly Sir, if you think asking for a properly cooked naan bread and non oily food is offensive and rude, I apologise. Secondly, the fact we got up like musical chairs was down to the fact you had not kept the buffet full and was empty. You told us that a table had taken all the food from the freshly prepared batch. Thank you for that information but that was obvious. The fact that you only cooked for one table during a buffet is rather baffling. Lastly, your response to our apparent rudeness was to accept your staff were rude back? Thanks for showing everyone the type of business you run.

Again, I do apologise for attending your restaurant. I can assure you this will not happen again.

You probably want to remove your last comment unless you wanted to declare your food is substandard because we live in 'england and not india'.

Thank you for your ridiculous response and showing everyone how not to treat a customer.

Just a thought, a simple apology that you did not provide a service (food) would have sufficed.

Was not expecting a michelin star service but just simple food and service would have been good. Shame I can't remove the 1 star I gave your...

Booked a table of 4 for 7pm. When we arrived we could already see it was chaos. No one even acknowledged us for ages. When someone eventually saw to us he didn’t have a table ready for us as he had got our booking wrong. He asked us to wait outside for 10 minutes and promised us free drinks to apologise. Eventually after being sat down the service from start to finish was just generally poor. No one took our drinks orders for 10 minutes. When we ordered drinks and poppadoms it took us 20 minutes before we had to ask someone about ordering mains. We had the Sunday buffet menu advertised at £9.95 on their website. The selection was pretty poor despite a waiter telling us everything on the menu was available in the buffet. When helping myself to rice I found what looked like a dirty bath mat the container. Food quality was average at best. Very bland. Eventually after getting the bill we asked about why the buffet more then advertised, we were then told it was now £10.95. Even though there was no menu or prices for us to see. Even if the price was £10.95 the bill didn’t add up correctly. The staff member then tried going back on his offer of the drinks he promised us. The whole experience was awful. The restaurant cannot cater to the 10 tables it has room for. Will...

Went this Wednesday evening which is offer night: starter, main, and rice for £15 which definitely draws the crowd. Great atmosphere and can't speak highly enough of both our waiter, who had to sit through 5 minutes of indecisiveness and still came through with good recommendations, and the food itself.

Nice portion sizes, well cooked, and really tasty. My jalfrezi was hot and the peshwari naan what my friend called "the best I've ever had".

Wait time was ok considering how busy it was but I can't score this immaculately as we feel it was maybe an hour between ordering and receiving, with a starter in-between.

One final comment is that you will leave here smelling very strongly of cooking. I've never experienced this at other venues. Maybe it's the hatch opening to the kitchen? Either way, be mindful that the clothes you wear will need washing and you will need a shower when you get home too.

All said however, great food, good staff, and on Wednesday in particular the price can't be beaten. They serve Cobra on draft too so that's worth a thumbs up from me!

Overall 4.5/5 so I'll...