Starbucks Coffee — Restaurant in England

Really poor experience yesterday I haven't been here in a while as I actually find it quite expensive and not worth the money.... yesterday the place was really dirty every table was messy. Dirty tables, dirty floors, im heavily pregnant ... used the toilets they were absolutely rotten. They definitely haven't been cleaned properly in a long time. No toilet roll lucky I had tissues couldn't even sit on the toilet even if I wanted to just disgusting. I politely said to a male staff that the toilets had no toilet roll and that they weren't very clean he shouted back at me and said can't you see that we're busy. I responded not good enough just letting you know. He pulled a horrible face at me. I then finished my drink which was meant to be a cappuccino. But was more late. I had a tuna melt which was to over heated and ruined it. Bread was so hard. And it's so over priced. Won't be going again !!. You either need a cleaner or more staff. Disgusting place...

Asked for a tea and a coffee both were pretty awful I took my tea back and a second attempt was even worse I was actually given a cup of hot water and a teabag. I explained again how I would like my tea made and was given a look and then another member of staff was given the same look of disgust re my request! I got angrier as I sat in there and so on the way out I explained that I hadn't appreciated the way I had been treated including the looks and I was a paying customer and liked my tea a certain way. Her response was one of embarrassment and she said that she completely agreed and for that she apologised. I nodded my appreciation and left.

Apparently I have to leave a star review but it wasn't worth even 1 star but that is what I will give through necessity!!!

We will not...

Poor customer service.

I was a regular until today. When I arrived there were no single tables only signs saying do not sit here or a cluster of customers queueing to collect drinks around a spot.

Only option was one of three tables with sofas. So I took a seat. Far nicer than dancing about with a hot drink waiting for someone to move.

I was asked to move. Someone had vacated a seat so I had to stand there and wait while the waitress cleaned the table. The space I vacated remained empty and another one with it.

I wasn't in anyones way, there were ample seats for groups coming in. I hope you treat your other...