Having eaten ramen in Peterborough, Canterbury, bluewater and now chatham I have to say chatham really needs to pull its socks up. The staff were pleasant but unfortunately Ill prepared for my reactions to my visit. It was terrible. A party of 4 ordering food, three of the party get food and twenty minutes later I'm still waiting for my ramen, which came with half of the Ingredients missing, bland soup, chicken that tasted like barbecue sauce, and was the worst ramen I have ever had the misfortune to eat. The best part of the meal was the coke I ordered. After complaining and asking for my meal to be comped the manager advised me that 'food may come out at different times due to it being fresh' it did not taste fresh, it tasted like dirty dish water, after dissecting the meal and explaining the facts of life, yes, it was Comped but I was made to feel grateful that this had been done. Wagamama needs to send someone from head office into the kitchens and teach them the basics of how to cook... Raman is one of the easiest dishes to prep... Almost a staple.
Add endum...
It is now 0145 in the morning and I shall be telephoning to ask why I am still sitting on the toilet evacuating my bowels through the eye of a needle with cramps that I wouldn't wish on my worst enemy....I shall not return to this so called restaurant and i would advise others of this-avoid unless you are constipated and nothing else is easing it. A trip to wagama dockside Chatham will soon sort that one out.
Its now 0630hrs and just discovered partner was ill overnight and I still have a gurgling washing machine stomach and cramps... What the...
Read moreOur server ashleigh was lovely and very helpful. Thank you ashleigh for a lovely experience. On another note.... Food was so close to being 5 stars and the reason it's not quite making 5 stars is 3 things we tried to order throughout our experience were out of stock (it happens; but on a Tuesday?) The squid was some of the best squid I've ever tasted and other compliments from my party said the chicken was so succulent, the salmon perfectly cooked and tasty and beef so tender. Only down side the teriyaki noodles had hardly any taste that we requested extra teriyaki which was no bid deal from the staff so thank you, I had the pad Thai with chicken and prawns; again lacking in flavour, was fresh and citrusy but no where near enough creamy pad Thai expectation but overall enjoyable and the firecracker weren't cracker enough but overall food was lovely just lacking in flavours and didn't quite have that wow factor. The atmosphere, not really any atmosphere, I couldn't here any background music, and kids riding around on scooters ruined that experience. The gentleman host just needs a friendly reminder to wear plenty of deodorant!
Again me and most of my party love a wagamamas and will be back in the near future, no issues and still left happy and with full...
Read moreIf I could give Wagamama more than five stars, I absolutely would. This wasn’t just a meal—it was a full-blown experience, and that’s entirely thanks to the phenomenal service from Aiden. From the moment we walked in, it felt like we were being welcomed into a high-energy, flavor-packed sanctuary of deliciousness.
Let’s start with the food: every dish was a masterpiece. The ramen was piping hot with a broth so rich and layered it could have its own Netflix documentary. The katsu curry? An absolute revelation—crispy, comforting, and addictive. The freshness of every ingredient was obvious in every bite. But honestly, as good as the food was, it was Aiden who stole the show.
Aiden wasn't just a server—he was a culinary hype man, a hospitality guru, and the MVP of the evening. His timing was flawless, his recommendations were spot-on, and his positive energy was infectious. He knew the menu like he wrote it himself, and treated us with such genuine warmth and attention that we felt like VIPs. It’s rare to find someone who turns a great dinner into an unforgettable night, but Aiden nailed it effortlessly.
If you’re going to Wagamama, ask for Aiden. Seriously. You’ll leave full, happy, and wondering if it’s socially acceptable to come back two...
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