Tesco Cafe — Restaurant in England

Small cafe above Tesco Extra, struggled to find it in store until my 8 year old pointed out the sign was very hard to see the one above the lift, is almost like one of those pictures when you hide the numbers like colours. But found it, staff on the counter seemed lovely. Although they advised it would be a half hour wait for food it was only about 15 minutes. We did have to wait for the table to be cleaned as the woman who was meant to be cleaning was too busy talking to her friend so I had to stand holding the tray until she could be bothered. Then she promptly swept all the crumbs on my husband's knee. But her service doesn't reflect in the food which was amazing, the chips were cooked to perfection and the buns crispy and golden, the chicken burger was juicey and my husband even said his Macaroni cheese was fantastic and it does take a lot to please his autism. Overall it was worth the short wait for the tastey food and would have had a 5 star review if it wasn't for the poor...

I will give 5 star for food but today myself my 3 grandchildren and my nana went we were served by lovely young lad however the tall slim lad was very rude I asked if he could clear our table and clean it before our food came out he mumbled something then said you will have to wait which we did for 5 then 10 then 15 mins he took plates away and after 30 mins I had asked him again to wipe down tables eventually our food came and the girl had to wip table before putting food down I told her and she assured us she would tell manager but then on way out her wS very rude to other customers we go in everyweek but after today we won't be back ...

Not a good experience today. We come here twice a month and normally no issues. Today though we paid £2.50 for 10 chips. Told this is a normal portion. I'm sorry but this has never been the case when we eat here. No real care when told about it just walked off with empty bowl without addressing the issue. The kids meal we ordered had more chips. We can normally share a portion of chips between 2 of us for reference. It may be trivial but spending £20 every time we come here to be ripped off just once is enough to sour our experience of this place. I don't plan to return. Just a heads up for anyone...