THE ARC — Restaurant in England

Received food over 2 hours after ordering. I work nights driving to London and then all over the uk. I ended up getting 2 hours sleep before returning to work due to waiting for order. Called the cafe and excuse was poor and no real apologies, not even a complimentary can of coke. I've put in a complaint and have asked for a refund with just eat. Won't be ordering from here again. The food wasn't even nice and order was wrong. Lasagna was dry no sauce just mince meat. Steak bagette... well you can see for yourself, cold, dry and very dry bread. Called again to say not happy and got another excuse instead of a simple apology. Manners cost nothing and the girl I spoke to could do with a lesson in how to accept constructive criticism. It seems I'm not the only person to have these thoughts either as many reviews are saying the same. Delivery driver was the only person who actually said sorry and said he would relay my complaint. Maybe he should be credited...

After many trials of local cafes in the town me and my family were tired of less than average quality of the food we were getting from others. My first visit to the arc cafe put an end to that and we have never been to another cafe since. Fantastic food, simply great food always cooked to perfection, fast delivery and never a problem. Very professional staff always happy both in the cafe itself and over the phone. Cannot reccomend highly enough to anybody considering using the arc not to delay, you wont be disappointed. They cater for larger events to and when I prepare for my own wedding plans, the arc will definitly be top of my list for...

I would highly recommend the Arc if you want the following things:

1. Food takes 1:15 minutes to get delivered
2. They deliver it to the wrong place
3. To be called a liar on the phone despite giving them the correct postcode
4. To have cold food by the time it finally does arrive
5. To speak to incredibly rude staff

Would love to give 0 stars but google won't allow me.

To Summarise: Had a very busy day at work today, was looking forward to a lovely cooked breakfast, instead it was awful, came at lunch time and tasted like what I can only imagine failure...