The Railway Inn - JD Wetherspoon — Restaurant in England

Whoever is in charge of the staffing needs a talking to. This is one of, if not the most supported drinking establishment in the area. Obviously the pricing helps with this.

The issue lies with staffing, the place is constantly understaffed. Now I don’t know if this is down to the management, or the pressures above management. Either way they are missing a trick.

The amount of people that leave due to lack of service is crazy, even when there are tables free, the staff simply can’t keep up with the expected demand.

Along with this the staff are poorly trained. When they deliver drinks to a table they should automatically collect empties for the journey back. They don’t do this, which ultimately leads to a backlog, and staff assigned to other duties are having to leave their station to help clear the floor. This then creates a negative atmosphere in the area that the assigned staff were dedicated to. It’s just a bit of a mess staffing wise. This ultimately creates unhappy, overworked members of staff and this unhappy, tense atmosphere ultimately spreads to the customers

The food for Wetherspoons is pretty good, I’ve never had a terrible meal here and for this price it’s incomparable.

I would love to edit my review to a 5 star if somebody can just sort the staffing issues out. The place I supported enough to warrant a strong staffing structure. I’ll revisit this in 6 months to edit if something improves, but having based my review on the past 2 years I’m not...

I came in yesterday evening with my Father for a meal and drink, only for it to be interrupted by a rather intoxicated young woman with a very charismatic out going in your face type of personality, which to some myself included at first was quite taken back by.

A bouncer on duty reveled to me that this person in question has previously been barred from the premises on at least two occasions and I could certainly see why now, I honestly don't know how he does what he does to be honest.

This young woman initiated a few acts of unwanted physical touching which made me uncomfortable to say the least, as did it her male friend who she wasn't in a romantic relationship with by the way, the poor guy looked so embarrassed.

This young woman also approached multiple other tables and initiated unwanted conservations and physical contact etc.

Drunk or not, this kind of behavior is very unattractive and frankly incredibly unsettling as much as it is intrusive especially to those who just want to come in and have a quiet evening accompanied by a meal and drink etc.

Whilst my Father was ordering at the bar, he relayed to me that he witnessed a violent physical fight break out to the extent that glasses where smashed and thrown, security and management where nowhere to be seen.

I don't like describing people in this manner, but if it's of any help the bouncer I conversed with is a gentleman of Sub Continent Asian diaspora and he shared with me that she's been...

Absolutely disgusting service this morning! After sitting at a table that had not been cleared, 20 minutes later and after asking 2 different members of staff we finally got the table cleared.

40 minutes after ordering we were served with a cold breakfast! The bacon was over cooked, burnt and dry. The beans were cold and looked like they had been sitting in a pot going cold for hours. The toast was stone cold. The eggs were under cooked and one of them had my butter sachet sitting in the runny egg yellow!

We have been here before and it's been ok, but after this we will not be returning!!

Update 17/12/19: Went for dinner with friends last night for a christmas get together. The lady behind the bar was lovely, really friendly. I had a large mixed grill and the food was really nice. The young lad that brought the food over to us and cleared the table was most helpful. I dont know whats changed since my last review - maybe new management or kitchen staff, I will be going...