So we went as a family twice to give it a fair chance. First time during lockdown and found the whole COVID process poorly thought out and considering the situation, the pool and surrounding area to be quite dirty. The changing rooms were absolutely shocking.
We went again last week to see if things were different âşď¸ under normal circumstances. I looked up the times online before leaving. I tried to call also but was on hold for ages and no one picked up. But figured I was just being too over cautious. Arrived with our 3 year old to be told there was no swimming until 12:30 (about 1.5hrs after) and that was adult swimming. Explained I looked online and they gave a few different reasons for it not being right....old system, old information, taken me to their sister pool elsewhere etc etc. Sat blank and expressionless and just didn't care. Obviously we won't be going back there again. So fed up with that place. As it happens we then looked up other local pools and found the most excellent place just 10 minutes up the road in Wellingborough. Wonderful pool, polite and helpful staff, immaculate building and changing rooms, cheaper as under 5s go free and a nice warm pool. Our daughter loved it and that's our new go to...
   Read moreAbsolutely disappointing in this swimming pool recently just moved to the area and visited this swimming pool with my daughter who's 3 months here is a list of things that was wrong with the pool The lockers was jammed and broken The Male changing area smelt of urine The water was absolutely freezing & dirty floating plasters R. The slide wasnt even on! The changing rooms in the ladys was dirty & very cold not idea for wanting to get yourself and a child changed 6 The ladys shower room was dirty with hairs an plasters all over the floor Threre wasnt much changing areas for babies as there was a swimming lesson and only one changing table mean having to either wait with a cold and wet child or changing my daughter on my lap which of course you could imagine was absolutely a nightmare. 8.dirty pads on the changing room floor I would never have come here had I known it was like this I wouldn't of even wasted my time or money visiting this despicable swimming pool I was in the water all of ten minutes before getting out as I felt dirty I'm applaud by this disgusting swimming pool I advise nobody go here I definitely wont...
   Read moreStaff here seem to be hit and miss. Some are lovely and very helpful, whilst others are just downright rude. I brought my kids for the inflatable session and they were kept waiting for 10 minutes to actually get into the pool, whilst the thing was blown up. One staff member seemed to take great delight in telling his colleagues that he would have got everything set up by now, then walking over and blowing the air on himself, rather than providing any useful assistance. During the 10 minutes of paid session time that was wasted setting things up, several people were shouted at to get out of the water. I fully understand health and safety needing to be adhered to but the people were in a completely separate section of the pool and had already waited upwards of 5 minutes into their allotted session. Again, most of the staff were kind enough but the pool has most definitely gone down in opinion. Will most likely be looking at one of the privately owned pools next time. Shame as I've grown up coming here and always liked it. The only positive was that the kids liked the inflatable...
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