The Shrewsbury Hotel - JD Wetherspoon — Restaurant in England

Update to my previous review as we stayed again 7th to 9th April 2025. Parking which used to be outside the front of the hotel is now all seating, so you can't park anymore. The nearest long stay is over the river and costs £6.40 to park all day. So not great. Room: we had a family room at a slightly higher cost but it was worth it, as we had loads of room. Can't really fault the room. Pub: This was the real.let down. We went for our dinner on the first evening. The drinks I wanted didn't appear on the app, so I had to fo to order at the bar and queued for ages. When the food came out, both meals were cold so we had to complain. The sever tried to sort it out but it was very poor and nothing like the quality we had previously. Other people in the car had the same problem, so it wasn't just us. We tried a dessert and that was cold too, so had to be sent back. We tried breakfast the next morning and that wasn't any better. It was warm but the scrambled eggs were over done and dry and the bacon was so crispy you couldn't put a fork into it. We struggled to eat it. Won't be eating in there again. I don't think they can cope with all of the additional seating outside, which is maybe a reason to make it back into a carpark so the chef has less to deal with.

We will probably think twice about stopping here again due to the lack of parking and the exceptionally poor food at the pub.

We stayed at the hotel for 3 nights for my wife's 50th birthday. The staff were very warm and welcoming when we arrived and directed us to our room. The room was small but had everything we needed. It was quite a walk around corridors to get there but not too bad. The room was clean and well kept. The room was cleaned every day by the cleaning staff, even though it didn't really need it. We were on the side of the hotel and had a bit of a view of the river, although it was only a small window. We had a couple of breakfasts and meals in the attached Wetherspoons and the food was pretty good and well priced. My only criticism of the room was it was quite noisy at times with noise from the pub and kebab shop on the street below our window or from people in the next room, the walls must be quite thin. Overall a nice place to stay and a good base to explore Shrewsbury and the...

My wife and I arrived on Sunday 27th May and our first night was pretty well sleepless. This seemed to be because of the coincidence of Shrewsbury Town FC's visit to Wembley for the playoff finals and a very warm bank holiday weekend. I have to admit that this was not the Shrewsbury I had imagined. The centre of the town was full of drunks and there was noise outside the Kebab house opposite our room even at 2 in the morning. Bleary eyed, we spoke to the manager the next morning, explaining that if this continued we would be checking out. Her response was both sympathetic and practical. She offered £40 off the sleepless night, a change of room and, should our sleep be disturbed on the next night, the stay would be free of charge.

If you're a traveller who cares only for staying in the hotel all day then it is comfortable, though the rooms are relatively small so it may, possibly, not be for you. Tea and coffee facilities plus mineral water freely available in the room and topped up every day. Breakfast is in the Wetherspoons pub downstairs so good choice at low prices. I recommend the Eggs Benedict with lovely Wiltshire ham and fresh rocket. If you're going to be out and about, the hotel has all will need. To sum up the initial experience, the test of any hotel is not whether something goes wrong but, always, what the manager does about it and this manager was kind, helpful and wall in her power to put things right. In the end, the coincidence of Shrewsbury at Wembley and a muggy bank holiday was an exception and can't really be put down to the hotel. Better policing of Shrewsbury's night time economy could yield significant improvements to most visitors' enjoyment of what remains an historic and handsome town. Fans of Housman or Cadfael should not hesitate to start their pilgrimage here. Conclusion? A clean, very well managed functional hotel, well located next to the Severn and with staff who go that extra mile to help. Just one last note: parking in the car park is limited and hotel guests only. If you are only popping in for lunch be aware that you can easily get a ticket. The hotel is expanding, with the new annex having air conditioning and double glazing - not possible in the old building as it is listed. I and my wife would be very...

This hotel markets itself as an historic building, and that was part of what attracted us to it. Unfortunately, once inside, you will find that all traces of historic charm have been completely obliterated in a push to modernity: all traces save one! The hallways must retain the historic pattern, and the route to our room on the second floor was the most torturous, higgledy-piggledy path of endless fire doors, up and down steps and through a bewildering maze of twists and turns. In other circumstances this might have been entertaining, but since we had just attended a large costume event in Bath, we were toting along some heavy suitcases full of costumes and accessories. Although the interior of the building is completely modern, there is no lift!

Also surprising was the extreme steps that the hotel took to insure that we could not charge our electronic devices (and today the average modern traveler has many: phones, portable batteries, cameras, computers, fitness trackers etc.). While it is common that many hotels have only a few or poorly located electrical outlets available, this hotel only had one! Usually I just unplug some other appliance (light, kettle, hair dryer etc.) and I'm good to go. In this case, EVERY electrical item in the room was hard-wired to the wall, and they could not be unplugged (as if we were going to steal their lamps!).

The breakfast in the adjoining pub/dining room was not included in the price of the room. It was unexceptional, and served by distracted, unconcerned staff. You had to order at the bar, but there was no sign indicating such, and wait staff walked past us many times (completely ignoring us) before we finally figured it out. Everything was "get it yourself." We could not find jelly or jam at the self-serve area, and were informed that it was available, at an extra cost. What?

The front desk clerk was friendly, it was nice to have included parking and proximity to the historic part of town was good, but on the whole, we will seek other arrangements next time we are...