Tomahawk Steakhouse Morpeth — Restaurant in England

Not be back!!!!

Waited 2 hours for food manager states party of 16 was down stair at first then after I complaint we were told there was 27 people at the party??? All the staff standing around like nothing to do!!! (tumbleweeds) a couple next to us got up and left as they waited for 15 minutes for a drink!!! Staff Never noticed they were gone!!!

My friend who is pregnant asked for a blackcurrant and lemonade when the waiter came to the tablet he mention it was a vodka and lemonade and then retracted, which left us concerned and we had to ask him to take it back and check the bar….

The party down stairs came up spoke to the manager and they were arguing stated they had waited 2 hours and only received chips

I Asked for medium well done steak came still mowing 🐄🐮

We asked the blonde waitress about what sauces we could have she look at us (clueless) she didn’t even know what sauces they serviced

Starters came without sauces when we asked they young waiter looked at us like we were idiot!!!

All staff were rude and not very well trained!!!

Like I say we will not...

Not even sure where to start. I never write reviews, but need to do so this time. Service was none existent and staff very poorly trained (if at all) despite there being about the same amount of staff to customers. Empty glasses all over the bar with staff chatting away. No soap in mens bathroom (another's customer told me he'd mentioned this to staff an hour earlier). Steak knives dropped in one pile at the top of the table to lay out for ourselves. Staff balancing plates nervously only to drop them all - I recommend trays to reduce the overall tableside anxiety for all. Just an exhausting and bitterly disappointing experience all round. Food was average at best, but exceedingly over priced. Fair to say we decided to turn down the 10% service charge (£37). Read the reviews folks, and also read the owners responses to other bad reviews - you can see they're not really invested. I really want to support local restaurants but I wont be back and sadly I think this place will last about 6 months at most unless...

If we ever visit Tomahawk, its always the one at the Quayside. We have always had such fantastic food and experiences there, the last time I strayed from what I knew & loved, was the Tomahawk at Ponteland years ago, and it wasn't up to scratch for me. But back to Quayside, and it was fab, so I was anxious the restaurant anywhere else again. However, there was no need to be worried, we had 3 courses, starters we shared and had little tastes of, mains & a couple of deserts. The staff were super polite and really friendly, we had a table for 5 at 6pm and it wasn't too busy, it got busy later but the service and attention was unchanged. Our drinks were speedy, the food timing was just right. We were happy campers all 'round. Our 4 year old was really well catered for - he opted for chicken nuggets which seemed fresh & chunky, the portion was excellent and he cleared his plate. We all did! We'll certainly be back. Thanks for a...