Went with my wife and young son. Staff were friendly but we were left to find a table which is odd because the first thing they asked was whether we had a reservation (we did not). After a couple of minutes looking at tables with "reserved" notes on them, we were told that there were more seats upstairs.
The food was really hit and miss. My wife had the HAYE burger which she enjoyed, and my son liked the hot dog he had, but the rest of the food was unfortunately terrible.
For some reason, our request for our son's food to come out as soon as it was ready was taken as a request for EVERYTHING to come at once - all starters and the main courses. We waited 45 minutes and unfortunately most of it wasn't that hot. I had a hot dog with cheese but perhaps I'm an idiot because I expected the cheese to be melted and not cold. This is a problem if all of your food arrives at once. By the time I got round to eating the hot dog, sure enough, it was no longer hot. Nachos were okay but, because everything came at once, I didn't really touch them, so they were a bit of a waste.
We also asked for an upgrade to fury fries which to this restaurant means "cheesy chips and sweet chilli sauce". They were missing when the food came and they apparently rushed the mistake through because the chips were not fully cooked. They weren't at all what I was expecting, and I can't honestly believe that the restaurant thinks so either. The chicken wings looked great on paper but in practice we're a long, wiry mess of skin and bone. The bbq marinade was also a little lacking.
Drinks were okay but they didn't ask us if we wanted refills which is a shame but not much of a problem. They were quick though to get us a cloth when my son spilled his milk (no point crying over it!) but he has a broken arm, but there are no plastic cups, and the straws are not bendy so we didn't want to risk getting another drink. They also had no fruit shoots or similar which would have been ideal.
At the end of the meal, I raised our concerns with the staff member which I assume were noted, but he seemed disinterested. Presumably to clear the table for a reservation.
Overall, a bit of a letdown. Some food was nice, most wasn't. I don't know if it's because we came at the wrong time, or the kitchen staff had a bit of a bad day, but this is one place I won't be...
Read moreI went here with my best friend the other day and had a good time. The selection of drinks was amazing and the staff I dealt with were very knowledgeable about them.
It was a bit noisy but you'd expect that from a sports bar, even on a Tuesday night. The staff recommended the same as my friend had, to sit outside, where it was very nice and quiet.
The staff at the bar let me try a bit of a different beer for free as explained that I'm Autistic and struggle trying new things but wanted to give a Czech beer a go. They did this to encourage me to go ahead and try something new.
The staff I dealt with at the bar had at least some knowledge of Autism and most likely other disabilities. It's accessible for those with most, if not all physical disabilities.
The prices were a tad high but I think that's normal for a sports bar? I think it's also a independent buisness too so that's another factor to consider.
The Brownie sundae I had did have something I couldn't recognise in it that wasn't in the description when I asked for more information about the product as do have some sensory food aversions. Whwn I asked about the pieces, A different member of staff said it was chocolate pieces, but the texture reminded me of honeycomb which I hate. I don't believe that the pieces were just chocolate, it was too crispy for chocolate. The ice cream and brownies were lovely, it was these pieces that let it down.
All things considered, I would go here again but would triple check what extra things are in the food product...
Read moreAttended last night while it was 'Eat out to help out', booked a table for 7:15pm got seated fine, was fairly busy as you'd expect with 50% off, but no mention of excessive waiting times or anything. Had ordered by 7:30, the drink and burger for £13 was apparently not valid on the 50% discount even with a soft drink, even though the Gov clearly states it can be used on all offers and promotions just not alcohol. So had to pay extra for a drink. For a place that is solely selling burgers and chips you'd expect with such a limited menu they'd be a reasonable wait of 30 mins-1 hour tops, but no, we was waiting 1 hour 30 minutes, by which point they could have served me the best burger of my life and I would still leave a poor review. So far this is the longest I've waited yet after visiting multiple places offering the discount. To top things off they didn't even apologise for the wait after serving it an hour and half later, food was okay but not worth a 90 minute wait. Won't be rushing...
Read more