Villa Mangal — Restaurant in England

My philosophy has always been one of; if you can't say something nice don't say anything at all, which should be indicative of just how bad our treatment was in this restaurant. I should've known that things were going badly when halfway through our starter they brought our mains out, "well that's a first", I thought. I pointed out that we'd not yet finished our starter and was told by the manager that they were closing soon. However, it was 22.00 and the sign on the door and published on google was that closing time is 23.00. Then they turn the music off and the house lights on and quickly started to encourage their customers to depart. I was barely 1/4 into my main at this point and was offered a doggy bag, which turned out to be a polystyrene box that I was expected to fill myself, a second first! As I still had some wine to finish, which was actually very good, I attempted to do so, but the owner then started to insist that we left. When I pointed out that the advertised closing time was still some 25 minutes away he said that he'd change it tomorrow. My suggestion to you is to change it to "permanently closed!", because, clearly, the hospitality sector is not for you. Dining out is more than just the food that you are served, it's an experience, hopefully an enjoyable one. I've eaten in many restaurants in many countries and without doubt the disgraceful treatment that we were subjected to in Villa Mangal was the rudest and most appalling that it's been my misfortune...

A very enjoyable experience overall. High quality authentic turkish cuisine. 5 of us went and in terms of the starter and mains there were no complaints. We had a selection of hot mezze and i shared a mixed grill for 2 which allowed us to have a full compliment of the meats made on the Mangal grill. The turkish tea was fine. Turkish cuisine has some fabulous desserts generally but here the dessert menu is disappointing. I suspect 90% of the desserts are prepared elsewhere and bought frozen. It would be great to see some desserts prepared in-house which are authentic Turkish for example i would rather they have a lovely Kunefe than a generic vanilla cheesecake. The manager/owner is bubbly and welcoming. The waitress we had seemed abrasive and many of us questioned if we had said or done something wrong- may be she was just having a bad day. Overall i would recommend the food here and will likely go again if...

My husband and I decided to come here for dinner yesterday after work, and we are so glad we did! We enjoyed our meal thoroughly, all the food was fresh, plenty of vegetarian options too. We were given delicious soft bread, garlic sauce and chilli sauce and a lovely plate of seasoned onions. We ordered falafel which came with hummus, crispy feta rolls, a beautifully finely chopped salad and a side of chips. My partner also got the lamb/chicken main which came with rice and salad. The service was excellent, all the staff were friendly but our waitress was really attentive and friendly and helped us with understanding some items on the menu. We couldn't fault our experience here, lovely fresh food, great customer service and a nice ambience. We will be...