YC Global Buffet — Restaurant in England

I arrived around 8.30pm last night. The waiter took me to my table and told me that they’d start to clear everything by around 9.45pm, as they close at 10pm. I said this was fine, as I assumed I had plenty of time. I couldn’t have been more wrong, as they started clearing things up by 9pm!! I also advised him that I’m vegetarian, and he told me that most of the dishes were meat-based, but I still managed to eat a little. As I was quite limited due to being vegetarian, I hoped I could have more desserts to get what I paid for, as £20.99 is a LOT of money for eating only 5% of what’s there. After dinner I was still hungry and certainly was not getting what I paid for at this point. I was working my way around the sections and saw that there was also vegetable sushi, so I was going to get that after finishing my second plate. By around 9pm, it was gone, alongside many other dishes. Then by around 9.15pm, all the dishes were starting to be cleared then by 9.20pm they were mopping the floors! (Despite there still being around 7-8 tables of customers eating!) I also suffer from chronic back pain, and I have a visible limp, so once the floors had been mopped, I wasn’t able to go up to get more food or drinks. I got the unlimited drinks, but I only had 1 refill and this cost me almost £5. Due to the floors being mopped, I couldn’t get any more food or drink after 9.15pm. The vast majority of the desserts, including the chocolate fountain, were gone by 9.15 too. There was just jelly and some cheap looking cakes left, which were not appetising in the slightest.

I find it ridiculous that they said they’d be clearing everything by 9.45pm, when they had actually began to do that by 9pm. I’ve never seen buffet staff act as ridiculous as this. I had no choice but to leave by 9.30pm, and still rather hungry as I didn’t get to eat everything that I wanted to. It came to almost £24.73, which is an absolute ripoff considering that most of the foods were gone shortly after I arrived. They should say that they close at 9.30pm, not 10pm if this is how they do things. Clearing things by 9.45pm means clearing things at that time or SLIGHTLY before, not 45 minutes before! It was a Monday night, so I have no idea what their rush was, but I feel like I’d been completely ripped off. As a vegetarian, like I said I was mostly hoping for the desserts, but those were all gone by around 9.15pm. They should not lie to customers saying that they’d start clearing things by 9.45pm, when they start doing that at 9pm.

I was already so limited as a vegetarian, but then even more limited in terms of time as well. So avoid coming here if you’re vegetarian, but equally avoid it if you’re planning to go 1.5 hours before closure! What an...

This has been my sons favourite place to eat forever but on our most recent visit I was utterly appalled. 1...having removed ANOTHER chicken dish from their starters section, I now feel that the starters are all British. Not what you expect in what people refer to as 'all you can eat Chinese.' If I wanted cocktail sausages, chicken nuggets and curly fries, I could stay home and it would have been warm instead of my stone cold starter. 2....It was clearly evident within a very short period of time that they had over-booked as all the plates ran out and everyone was left waiting. When the plates finally arrived I lifted the top one off, which was clean, for my mum. The next 8 plates had rice, bits of sauce and noodles still clinging to them. I went to the other end of the cart to try the pile there and when I looked back at my mum, the lady with the plate cart was flicking the food off the pile of dirty plates with a cloth I wouldn't clean my floor with, and then stacking the dirty plates back in with the clean pile. It was quite disgusting to see. Returning to the table, we then found we were unable to eat our food as they had run out of clean cutlery. 3....Finally we went to chose a desert, only to find that they were all empty, except ice-cream or the chocolate fountain. Yet another wait! Not great as they have also lowered the table time and people do like to talk when they meet up. I totally understand that it was a busy night, but I have eaten there regular enough to have seen it busier. As their prices have risen but their standards have dropped, I don't think I will be...

Came to this place with friends. There was a large selection of food from around the world or at least English and Asian (if you're looking for spag bol or lasagne or moussaka this isn't your place), and what I liked most is they had plenty of healthy options so there were plenty of things that were not junk food or deep fried.. although they had those options too. I also like the 'cook to order' counter of different meats and prawns etc.. There was a decent choice of desserts also and a chocolate fountain. There was also plenty of choice for kids. The dinner time dining isn't cheap, and I'm not sure what the difference is between the cheaper lunch menu and the dinner. So this place is definitely more of a treat/special occasion sort of place as dinner for a family of 4 will probably cost in the region of £75/£80 with a drink.

What wasn't so great they informed us what time they'd be closing down the food counters, so we times our meal accordingly. But as the place wasn't busy that evening so they closed everything down early, and we felt a bit rushed to leave well in advance of their closing time (by at least an hour). I've worked in hospitality, and it's poor form to make a customer feel that way, especially when they're spending a decent amount of money at your establishment.

I would come back here but possibly for lunch instead. Suitable for the...