I arrived around 8.30pm last night. The waiter took me to my table and told me that they’d start to clear everything by around 9.45pm, as they close at 10pm. I said this was fine, as I assumed I had plenty of time. I couldn’t have been more wrong, as they started clearing things up by 9pm!! I also advised him that I’m vegetarian, and he told me that most of the dishes were meat-based, but I still managed to eat a little. As I was quite limited due to being vegetarian, I hoped I could have more desserts to get what I paid for, as £20.99 is a LOT of money for eating only 5% of what’s there. After dinner I was still hungry and certainly was not getting what I paid for at this point. I was working my way around the sections and saw that there was also vegetable sushi, so I was going to get that after finishing my second plate. By around 9pm, it was gone, alongside many other dishes. Then by around 9.15pm, all the dishes were starting to be cleared then by 9.20pm they were mopping the floors! (Despite there still being around 7-8 tables of customers eating!) I also suffer from chronic back pain, and I have a visible limp, so once the floors had been mopped, I wasn’t able to go up to get more food or drinks. I got the unlimited drinks, but I only had 1 refill and this cost me almost £5. Due to the floors being mopped, I couldn’t get any more food or drink after 9.15pm. The vast majority of the desserts, including the chocolate fountain, were gone by 9.15 too. There was just jelly and some cheap looking cakes left, which were not appetising in the slightest.

I find it ridiculous that they said they’d be clearing everything by 9.45pm, when they had actually began to do that by 9pm. I’ve never seen buffet staff act as ridiculous as this. I had no choice but to leave by 9.30pm, and still rather hungry as I didn’t get to eat everything that I wanted to. It came to almost £24.73, which is an absolute ripoff considering that most of the foods were gone shortly after I arrived. They should say that they close at 9.30pm, not 10pm if this is how they do things. Clearing things by 9.45pm means clearing things at that time or SLIGHTLY before, not 45 minutes before! It was a Monday night, so I have no idea what their rush was, but I feel like I’d been completely ripped off. As a vegetarian, like I said I was mostly hoping for the desserts, but those were all gone by around 9.15pm. They should not lie to customers saying that they’d start clearing things by 9.45pm, when they start doing that at 9pm.

I was already so limited as a vegetarian, but then even more limited in terms of time as well. So avoid coming here if you’re vegetarian, but equally avoid it if you’re planning to go 1.5 hours before closure! What an absolute joke.