Bay Tree Bar & Grill — Restaurant in Folkestone and Hythe District

A birthday meal totally ruined by pure incompetence thanks to Bay Tree Bar & Grill. Orders taken, quite a fair wait for the meals to arrive. Clearly stated on order 'no garlic butter'. Arrived eventually with yes, garlic butter all over the steak. Server agreed I had asked for steak without garlic butter. He came back 8 minutes later to state it would be 15 minutes. Considering everyone else was halfway through their meals it was totally pointless so I cancelled my meal. They gave me my drink for free (very charitable of them, a pint of lemonade with orange)! They brought the bill out taking off the drink but to add insult to injury they still tried to charge me for the steak that was sent back and never returned! Obviously refused to pay for the steak and bill was readjusted. Thank you all for totally screwing up the birthday evening out for me, you must be very pleased...

Four of us went out to celebrate a Ruby wedding anniversary. We couldn't order the cocktails we were hoping to have as they only have one bartender who makes them, and he hadn't turned up to work. I asked for a Bacardi and Coke, they don't stock it, then a Gordon's gin, they didn't have that either. I walked round to see the restaurant that had just a couple of occupied tables. We asked to see the manager. He was rude, abrupt, and argued with us! He made the situation worse and had no managerial skills. Obviously, we didn't stay to eat. Instead, we went to a professional restaurant, Sotirios, which we regularly use. The welcome and service there made up for the bad experience in The Bay Tree. I've done this review to advise other people, but I would appreciate some response back from The Bay Tree to acknowledge they are aware of the abrupt manner their manager has towards...

A very pleasant surprise! Walked past it many times and known about it, but had just not visited. When thinking about a nice dinner it popped up on the map and we decided to go.

Decor is modern and pleasant and it is much larger than it looks from the outside. We were warmly welcomed and the smiles and friendly service never changed. It is not a large menu, but that was not a problem. The choices were good.

Large variety of drinks and some good beers on tap. The bar host was very knowledgeable and was eager to explain the drink options.

Food was cooked well and tasted great. It turned out to be a very pleasant night out....