Indian Memories — Restaurant in Gloucester

We were looking for an Indian restaurant to go to and always passed Indian memories so decided to read the reviews, there were reviews about the bad service but there were some good ones about the service, and now we can see why, they were regular customers. So we got there at 8 for when the table was booked, they were quite quick to take our drink order, but it wasn’t until we tried to order food that we had to wait over 30 minutes for someone to come to our table, there were other people there but not many. It was very clear that this place looks after their regulars and totally ignore you if you haven’t been here before. We watched 2 lots of people, come and go by the time we’d even had our food bought out. They were greeted with handshakes from the staff, we were not. There was a tall waiter that spend the whole time just chatting to people while we were waiting to be served, there were about 3 others just stood at the bar pretending not to see us, it wasn’t until I physically got up and asked can we get served, to which the waiter nodded and preceded to ignore us again. Finally someone come over and took our order and Jesus was he miserable. We then had to wait another 40 minutes for the food to come out, baring in mind the place was dead by then. We nearly just left the food and walked out but it finally arrived. The food was nice but way over priced, an to make matters worse they put a £7.50 service fee on, for what? Doing your job terribly? £70 for a meal for 2 people with only 1 drink each, that was shocking. The garlic naan was burnt. To sum it up we gave this place a chance and It was awful let down by the shocking service. Needless to say we...

My partner and I both thought the food was quite bland. Seems hard to achieve that when doing a garlic dish and a chilli dish. The big disappointment came when seeing they had snuck themselves a tip in to the bill. This isn’t America. Tips are left at the table or offered, not automatically added to the bill with the amount being decided by the staff. That was an instant never return for me.

In response to the reply… Ensuring a good team is important and they deserve fair pay… so pay them fairly with their hourly wage. If your business model is to intentionally underpay them and then make it up by automatically adding on a tip to the bill, then you are intentionally deceiving customers with the menu prices. Disgusting. I mentioned the issue to colleagues and was told they too had received an exaggerated bill from yourselves in the past and were very unhappy. It’s deceitful and unjustifiable.

If I hadn’t already only given 1 star, I would definitely now be changing it to 1, after you admit your deceitful practice and try to pass it off as a good thing.

And now that you have admitted that much, I wonder if the website pricing discrepancies are not merely an oversight, but are perhaps deliberately lower than the restaurant menus to get customers through the door before being confronted by the...

A Fantastic Dining Experience at Indian Memories – Gloucester (GL2 4NE)

I recently had the pleasure of dining at Indian Memories in Gloucester, and I must say, it was an exceptional experience from start to finish.

The food was simply outstanding! Each dish was packed with authentic flavors, cooked to perfection, and beautifully presented. The Nawabi Bengal had a rich, aromatic sauce that paired wonderfully with the Peshawari Naan, while the Chicken Korma was delightfully creamy and well-balanced in spices. The Tandoori Mix Grill was a sizzling platter of perfectly grilled meats, bursting with smoky goodness. I also loved the Cheese and Garlic Naan, which added a delicious twist to the traditional naan. The Chicken Tikka Masala was rich and flavorful, and the Himalayan Lamb was tender, infused with deep, aromatic spices. The meal started off with Poppadoms and chutney sauces, which were crisp and fresh.

The ambiance of the restaurant was warm and cozy.

The service was top-notch—friendly, attentive, and efficient. The staff ensured that everything arrived in a timely manner, and their hospitality made us feel truly welcome. There was free parking space as well. I will definitely be returning soon to indulge in their delicious dishes again!

⭐⭐⭐⭐⭐ (5/5) Highly...