El Burrito Mexicana — Restaurant in Great Britain

Not so much taco flavoured kisses, more like burrito near misses.

I ordered for delivery, which was late upon late, I ordred at 1:15pm and didn't get ituntil 2:45pm. It was stone cold, fries were chewy and the burrito was soggy and colourless, like it hadn't even been toasted or whatever. I also air fried them on max heat for 5 mins when they were delivered - so that light browning on the burrito was from the air fryer, it wasn't delivered like that.

Cheese wise, I finally dug up a bit but it was covered in lettuce, not the best place to put cheese really, I don't know.

Upon opening I was quite impressed by the hefty weight of the burrito.... however.

The jalapeno was totally missing, I've included 1 photo of what I think is a piece of jalapeno, but it could be pepper but I'm not sure.

There was a clear lacking of peppers, never saw any corriander - or tasted it. Onion? I saw some I think in the salsa, but that was it.

Lackluster.

Guac wise, there was 1 big lump of it in the middle of the burrito and none elsewehere, Salsa there was "some" more would have been nicer.

Spice? Certainly wasn't a spicy burrito at all, in fact it was incredibly mild, you can't throw that much soured cream on something and then call it "spicy", it really isn't.

I'm not sure, because it was just after/during dinner rush hour that they were out of veg or just tired, I don't know.

The chicken had a few weirdly chewy bits with 1 bit which I thought was bone but with a few stabs of the fork (after spitting it out) it broke in half, so no idea, wasn't eating it though, and with the chewy gristle type bits I'd spat out before - it just put me off eating.

I wasn't expecting 100% authentic but I was hoping for more than what was delivered. Service got an added star for throwing in a free can of coke - no doubt because of how busy they were.

The lettuce was "there" and enough to see it, but with the reheat it was just all stringy crap, ideally they should add more or just none at all. Maybe if I was there in-person the food would have been better, food doesn't travel well really.

I only managed to eat about 1/4 of the fries and 1/3 at most of the burrito - I really do try and support small businesses instead of big chains, but I can't really recommend this place at all, which is a shame.

All the reviews online are mostly really good for these guys, so hopefully I just caught them...

Oh dear, another good idea poorly executed in Derby’s travesty’s of take away businesses. Food was nearly cold when it arrived, and had to microwave the Burrito’s (cracking start) and lacking one of the most quintessential of items for a Mexican food item: Salsa! Making the food taste very samey!

Chicken nachos had a tiny serving of cheese sauce on covering maybe 5 of the chips, the chicken actually WAS cold on the nachos, the cheese was mozzarella?!? All with no salsa. (We ordered extra which would have saved the day slightly, but got a pot of Jalapeños instead)

The chicken Burrito’s (x2) were supposed to have all sorts of things in them, squeeze of lime? Nope! Salsa? if there was we couldn’t find it!

It’s quite shocking what people/businesses get away with when the customer doesn’t know what a good version of different food should be. Trading standards should be notified for a diff description on the website. All this made for actually, what was an exorbitant price in the end.

Should be ashamed to call this Mexican food.

Wouldn’t recommend and CERTAINLY won’t be buying from...

I was the only person in there, so not busy and took a minute for staff to acknowledge I was there. My wait had earned me the service from an unenthusiastic and unpassionate gentlemen.

The food I had chosen was the veggie option burrito and had specified no cheese, which he had accepted. After receiving the food and returning to my vehicle, much to my dismay I soon realised there was cheese throughout.

I'm shocked at the inability to process one simple request, in a particularly unbusy period, and especially when it is concerning a common allergen and people's health.

Unfortuneately I never got a chance to return the food or give them a chance to rectify the issue. But its a real disregard for health and safety in an industry where you are directly serving food to people,...