Came to the pub for a drink at 1045pm. When ordering the drinks, my friend had misheard my order before paying and asked the manager if he could swap one. To which she rudely replied and said no. Whilst we appreciate that we had mis ordered, there was no reason that this would be a problem in any other pub. The drink was unopened and had not been paid for. When leaving, I gave some feedback to the manager which again was responded to rudely. Comments such as ‘I’m not going to treat you like a customer that has been here all night.’ ‘Well you don’t need to come back’. Not even a sorry. I have never been treated like this by someone in a pub ever. For someone who has never gone to this pub, it has absolutely assured me that I will never be back. Clear from reviews that we were not the only ones that have had this experience. Perhaps some training on how to engage with customers politely would be...
Read moreThsi place made our special day filled with love and tasty treats:)
From appetizers to sweets, welcome Drinks and smiling staff members and this restaurant well surpassed our expectations!
Our family really liked the cozy private room, music…. selection of food, drinks and such lovely environment!
"If you're a cheeses connoisseur like me, you'll like this spot!" The menu offers an excellent assortment of foods, and we like everything we had. I can't wait to come back!"
"The menu has an extensive variety of options, and everything we tried was great. I really enjoyed the creative takes on traditional foods." Thank you so much Emilie and the TEAM! You made our day even...
Read moreNow, it's not every day that I find myself in a Bedfordshire village, along with a couple of chums and anxious for lunch. If this ever happens to you, and you don't want to go too far from the M1, the Fir Tree Inn could be the answer to your prayers. The words, "Classic Pub Food" on a menu are usually a warning, but not here. If you want bangers and mash revisualised, with the mash perfect and the bangers, sourced from a local farmer's pigs, better than you've ever had in a pub, this is THE place. Sorry to rant, but perfection when you don't expect it deserves...
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