Greggs — Restaurant in Great Britain

Such a simple question. "What do you sell that is gluten free?". No one could answer. They tried to look it up on their tablet but couldn't get an internet connection. Eventually told that porridge is the only gluten free item they sell. Can this really be true in 2021? Also - Couldn't decide what company policy on masks was. Some staff were wearing them, some weren't, some had them under their chins. Such a shame that the Greggs name is let down by poorly trained and poorly supervised staff. First time I'd visited this branch. Won't...

Stopped in for a bacon sandwich just minutes after they opened (8am). Filling was generous, bread bun was soft. Only issue was that bearing in mind they had been open for less than 5 minutes, all the tables were filthy. Surely at closing each day the tables should get wiped/cleaned? There really is no excuse for dirty tables when you’ve just opened. Also note they don’t offer any alternative milks for people with dairy intolerance. Just feels a bit outdated to not be able to offer this now given how many people drink...

Was served by a really lovely lady in her late 40s 12/11/21 although I didn't managed to get her name. Hot chocolate was like ditch water and I asked if any chance she could add a bit more powder, she actually made me another which wasn't necessary but it wasn't much better but I didn't have the heart to complain as she had also kept me some bacon in a little longer as the bacon at greggs is generally anaemic in...